Banquet Services Supervisor

Hilton Garden Inn Hotel; Independence (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

OHM (O’Reilly Hospitality Management, LLC) manages the Hilton Garden Inn banquet operations and seeks a dedicated Banquet Supervisor to lead event service and guest satisfaction. You’ll coordinate room setups, decor, and serving order, while training and supervising wait staff to deliver flawless events.

The role requires strong leadership, excellent communication, and the ability to multitask under pressure during evenings, weekends, and holidays, with adherence to safety, security, and energy

Qualifications

• High school diploma/GED.
• 2 years of supervisory leadership experience.
• 1-year hospitality or banquet experience preferred.
• Ability to lift up to 50 pounds and stand/walk.

Responsibilities

• Requisition additional help based on the banquet schedule.
• Direct table setups, decorations, and serving order.
• Ensure servers are prepared and service is timely, quiet, and courteous.
• Supervise and train wait staff and setup team.
• Actively participate in room setup and service.
• Manage banquet check control and inventory equipment.
• Comply with security, safety, emergency, and energy procedures.
• Meet and greet hotel guests, ensuring their needs are met.
• Operate the banquet department in the manager's absence.
• Follow company policies and embrace O’Reach, Green Team, Guest Service, and other company cultures.
• Perform other duties as required.

Skills

MS Office

Leadership

Communication

Multitasking

Education

High school diploma/GED

Job description

OHM (O’Reilly Hospitality Management, LLC) manages the Hilton Garden Inn banquet operations and seeks a dedicated Banquet Supervisor to lead event service and guest satisfaction. You’ll coordinate room setups, decor, and serving order, while training and supervising wait staff to deliver flawless events.

The role requires strong leadership, excellent communication, and the ability to multitask under pressure during evenings, weekends, and holidays, with adherence to safety, security, and energy