Banquet Server - Tipped

Mohegan Sun, Inc.; New Haven (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their food and beverage team. This role offers the chance to engage with guests in a dynamic environment, providing exceptional service at a high-volume venue. Candidates should possess a friendly demeanor, a solid understanding of food and beverage offerings, and a commitment to maintaining safety and sanitation standards. With opportunities for growth and development, this position is perfect for those looking to advance their career in the hospitality industry. Join a team where your contributions will make a difference and enjoy a vibrant work atmosphere.

Qualifications

• Must have a friendly outgoing personality and valid driver's license.
• Knowledge of food products and beverage service techniques is essential.

Responsibilities

• Provide prompt and courteous food and beverage service to guests.
• Maintain a safe and sanitary work area and clear work stations.

Skills

Customer Service

Food and Beverage Knowledge

Sanitation and Safety Techniques

Tray Handling

Knowledge of State Liquor Laws

Education

Six months of food service experience

Tools

Point of Sale System

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

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Position Summary:

This position is responsible for serving guests in accordance with department policies, procedures and steps of service.

Primary Duties and Responsibilities:

• Provides prompt and courteous food and beverage service to banquet guests
• Responsible for the set-up and breakdown of assigned work stations
• Maintains a safe and sanitary work area
• Responsible for clearing dishes, glassware and trash from work stations

Secondary Duties and Responsibilities:

• Follows departmental sanitation and safety techniques
• Knowledgeable of alcoholic offerings and wine menus

Minimum Education and Qualifications:

• Six months of previous food experience in a fast paced, high volume casino environment
• Thorough knowledge of state liquor laws, proper identification procedures, shut offs and refusal of service
• Friendly outgoing personality
• Must have a valid drivers license

Competencies: Incumbent will master the following competencies while in this position:

• Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
• Good understanding of spirits, beer, wine, glassware, garnishes and all beverage service techniques
• Skilled in proper tray handling
• Good understanding of food products including sauces, dairy and cheeses, cuts of meat, fowl and fish, fruits and vegetables, pasta, breads and starches and desserts and pastry
• Good understanding of food preparation and cooking techniques
• Thorough point of sale system knowledge
• Understanding of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures
• Knowledge of Ballroom, Convention Center, storeroom locations and various catering areas throughout the casino

Training Requirements:

• SMART alcohol awareness
• Serve Safe Training

Physical Demands and Work Environment:

• Must be able to lift up to 50 lbs.
• Must be able to stand and walk for extended periods of time
• Must be able to work in outside elements, as needed
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.

Work Shift: Regular