Banquet Server | Seven Sebring Raceway Hotel

Sebring Chateau Elan Hotel & CC; Sebring (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Sebring Chateau Elan Hotel & CC is seeking a Banquet Server to assist with events and banquets in Sebring, FL. Responsibilities include setting up tables, serving beverages and food, and ensuring guest satisfaction per hotel standards.

The role requires flexible scheduling, good communication, and knowledge of food safety. Prior banquet or hospitality experience is preferred, with ServSafe and TIPS training highly valued.

Qualifications

• Previous banquet operations and/or hospitality experience preferred.
• Able to communicate clearly with guests, management and coworkers.
• High school graduate or equivalent; some college preferred.
• Minimum age to serve alcoholic beverages requires compliance.
• ServSafe and/or food safety training.
• Alcohol awareness training (TIPS).
• Bilingual English/Spanish a plus.

Responsibilities

• Set up and break down banquet spaces and service areas.
• Greet guests and assist with seating; take and retrieve beverage orders.
• Serve all courses and beverages according to specifications; assist with function requirements.
• Monitor cleanliness, sanitation and organization of assigned areas.
• Handle guest inquiries and respond to complaints to ensure satisfaction.

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Greet guests as they arrive and assist them with seating at tables.
• Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
• Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
• Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Handle guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
• Other duties as assigned.

Responsibilities

The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.