About the Job:
This position is an entry level position with the opportunity to grow to a Banquet Captain/Supervisor role. Other cross-training opportunities within the food & beverage department or other departments on property also available.
Hiwan Golf Club is looking for responsible and motivated service professionals to join our banquet and events team. This is a PART TIME position in the off-season, with full time hours available in peak months. Hours vary based on business levels. Weekend and holiday availability is required. (Major holidays excluded such as: Christmas Day and New Years Day) Banquet Servers are responsible for executing all events with exceptional and efficient service. Events range from in-house member events, to business meetings, brunches, weddings, celebrations of life, and MORE!
ESSENTIAL JOB DUTIES:
- Assist with the complete setup and breakdown of event spaces to meet function specifications.
- Anticipate guests' needs and exceed customer service expectations.
- Maintain composure in a fast-paced environment.
- Respond urgently and appropriately to any client/guest concerns.
- Deliver and serve food and beverages.
- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to member/guest needs.
- Demonstrate knowledge about the Club and its offerings.
- Assist fellow team members and other departments whenever necessary.
- Perform other duties as assigned.
EDUCATION, EXPERIENCE AND SKILLS:
- High school diploma or GED required; current students accepted.
- One to 3 years of serving experience preferred.
- Possess strong organizational, written and oral communication skills.
- Demonstrated results and detail oriented and capable of working with minimal direction.
- Excellent team player with ability to work hands on in a fast-paced environment.
PHYSICAL AND MENTAL DEMANDS:
- Requires ability to safely lift items up to 50 pounds occasionally.
- Be able to work in a standing position for long periods of time.
- Be physically able to reach, bend, kneel, stoop, and lift above shoulder level.
- Excellent time management and ability to prioritize tasks.
- Extreme attention to detail and quality.
- Ability to follow verbal and written directions in a fast-paced environment.
TYPICAL WORKING CONDITIONS:
Work is performed in an indoor AND outdoor setting. Some varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather. Moderate noise level in the work environment. Varying schedule to include evenings, some holidays, weekends, and extended hours as business dictates.
THE DESCRIPTION MAY NOT BE ALL-INCLUSIVE AND EMPLOYEES ARE EXPECTED TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT. POSITION DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHENEVER DEEMED APPROPRIATE BY MANAGEMENT.