Banquet Server (Part-Time) | The Rally Hotel

Sage Hospitality Group; Denver (CO); In loco; USD 23.000 - 32.000; Part-time

Vantaggi offerti da questo lavoro

Paid sick time

401(k) with up to 4% employer match

Employee assistance program

Pet Insurance

Hotel discounts

Employee Referral Bonus up to $1,000

Descrizione del lavoro

The Rally Hotel in Denver, operated by Sage Hospitality Group, seeks a part-time, hourly Banquet Food Service team member to provide prompt and courteous service. You will set up, serve, and break down events while maintaining high standards and guest satisfaction.

Candidates should have basic customer service knowledge and be able to work in a fast-paced environment. Education: high school or equivalent; prior hospitality experience is a plus.

Competenze

• Must have basic knowledge of customer service principles.
• Experience in food service function and restaurant operations is preferred.
• Must be able to follow policies and procedures and work in a fast-paced environment.

Mansioni

• Read BEO and complete set-up.
• Set tables correctly and uniformly.
• Keep station neat and clean while serving guests.
• Assist in setting up/breaking down buffet and other service tables.
• Greet and serve guests according to policies.
• Follow money-handling procedures for all orders.
• Complete assigned side work.
• Remain attentive to customers during dining experience.
• Work flexible shifts including mornings, afternoons, evenings, weekends and holidays.
• Travel locally for outside catering functions.

Conoscenze

Customer service

Food service

Restaurant operations

Attention to detail

Formazione

High school education or equivalent

Descrizione del lavoro

Why us?

The Rally Hotel is an independent, lifestyle hotel located in Denver’s downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver’s industrial roots to mile high skies, moments of discovery are found around every corner.

Our 182-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us.

Come join our team at The Rally Hotel!

This position will be posted for the next 30 days, or until it is filled.

Job Overview

Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned sidework.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Travel requirements - local travel for outside catering functions only.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
• Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
• Mobility: Maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Benefits

We offer some great benefits for our Part-Time, Hourly Associates, including:

• Paid sick time and paid leave
• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meetingsafe harbor requirements and no vesting period
• Calm Health Application Subscription
• Employee assistance program
• Eligible to purchase Pet Insurance
• Great discounts on Hotels, Restaurants, and much, more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $20.00 - USD $20.00 /Hr.