Banquet Server - On Call

Sage Hospitality Group; Estes Park (CO); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Program

Free On-Site Parking

Hotel/Restaurant discounts

Referral Bonus

Job summary

Sage Hospitality Group at The Stanley Hotel in Estes Park, CO seeks a friendly banquet server to provide prompt, courteous food service. You will read BEOs, set up and break down buffets, and greet guests while following policies for service. Flexible shifts, local catering travel, and a dynamic team environment await.

High school diploma and 3+ months in a similar role preferred. Join a historic property known for its iconic status and guest experiences, with opportunities to contribute to

Qualifications

• High school education or equivalent.
• Minimum of 3 months' experience in a similar role.
• Knowledge of customer service principles and food service operations.

Responsibilities

• Read BEO and complete setup.
• Set tables properly and neatly.
• Maintain clean station during service.
• Assist lead banquet server with setup/breakdown of buffets and equipment.
• Greet and serve guests following policies for food and beverage.
• Process guest checks and handle money according to procedures.
• Complete required sidework and stay attentive throughout the dining experience.
• Work flexible shifts including mornings, afternoons, evenings, weekends and holidays.
• Local travel for outside catering functions as needed.

Skills

Customer service

Food service

Restaurant operations

Education

High school education

Job description

Why us?

This position is open until 9/14/2026 or until filled.

Pay: $15/hr plus tip out

Why us?

A few miles away from the spectacular Rocky Mountain National Park, and in the heart of Estes Park, stands the iconic Stanley Hotel. The allegedly haunted property, built by F.O Stanley, is known for its representation in the 1980 movie, "The Shining", and its recognition on the National Register of historical places.

Steeped in history, and made up of several buildings, a hedge maze, restaurants and extensive grounds, The Stanley is THE place to be in Estes Park.

At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!

Job Overview

Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned sidework.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Travel requirements - local travel for outside catering functions only.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
• Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
• Mobility: Maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Benefits

• Employee Assistance Program
• Free On-Site Parking
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral