Banquet Server Part Time | The Maven Hotel

Sage Hospitality Group; Denver (CO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Tips

Paid sick time

401(k) match

Health app subscription

Employee assistance program

Pet insurance

Hotel discounts

Referral bonus

Job summary

The Maven, a Sage Hospitality Group property in Denver, seeks a seasonal, part-time Banquet Server to provide friendly food service to guests, set up and break down functions, and maintain high dining standards at events.

You'll read BEOs, assist with buffets, and work mornings, afternoons, evenings, weekends and holidays in a fast-paced, 172-key hotel environment, with physical demands including standing and lifting.

Qualifications

• High school education or equivalent.
• 3+ months of experience in a similar role.
• Basic knowledge of customer service principles, food service and restaurant operations.

Responsibilities

• Read BEO and complete a set-up.
• Set tables correctly and uniformly.
• Keep station neat while serving guests.
• Assist Lead Banquet Server with set-up/breaking down buffet or other tables/equipment.
• Greet and serve guests following policies/procedures.
• Follow guest check and money-handling procedures for a-la-carte and beverage orders.
• Complete assigned sidework.
• Remain attentive to customers throughout the dining experience.
• Able to work flexible shifts including mornings, afternoons, evenings, weekends and holidays.
• Travel requirements – local travel for outside catering functions only.

Skills

Customer service basics

Food service knowledge

Ability to multi-task

Education

High school diploma or equivalent

Job description

Why us?

The Maven is a unique 172-key hotel located in the heart of Dairy Block of LODO. Our lobby eliminates traditional boundaries, creating a connection between The Alley and hotel, becoming an inviting space to both Denver locals and hotel guests. We appreciate attention to detail, have a healthy respect for craft, and celebrate local creatives with a rotating collection of art and handmade products.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Requisition will be open until October 31st, or until filled.

Job Overview

This is a seasonal, temporary position with an anticipated end date of December 31, 2026.

Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
• Complete assigned sidework.
• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Travel requirements - local travel for outside catering functions only.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
• Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
• Mobility: Maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Benefits

Check out our Part Time benefits!

• If the position receives tips: Supplemental Pay: Tips
• If Applicable by State: Paid sick time and paid leave
• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
• Calm Health Application Subscription
• Employee assistance program
• Eligible to purchase Pet Insurance
• Great discounts on Hotels, Restaurants, and much, more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $20.00 - USD $20.00 /Hr.