Banquet Server | Part-Time| Sharonville Convention Center

Spectra; Cincinnati (OH); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading company in venue management is seeking a Banquet Server to provide exceptional hospitality in a fast-paced environment. Responsibilities include setting up banquet rooms, serving food, and maintaining cleanliness. Candidates should have strong customer service skills and at least 1 year of experience in a similar role.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• At least 1 year of experience in events, banquets, or restaurants preferred.
• Must be at least 18 years old to serve alcohol.

Responsibilities

• Set up and break down of banquet rooms as instructed.
• Greet guests and respond to requests courteously.
• Serve food at proper temperatures and ensure neat presentation.

Skills

Customer Service

Teamwork

Positive Attitude

Quick Learning

Education

High School diploma or equivalent

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Banquet Server will provide exceptional hospitality to guests in a fast-paced, high-volume environment.

This role offers an hourly wage of $15 to $17, plus tips.

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.

Note: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

1. Set up and break down of banquet rooms as instructed by the Banquets Manager, including linen, service ware, and glassware.
2. Attend pre-shift meetings to learn event specifics, including guest and hotel expectations, guest counts, menu offerings, VIPs, and other pertinent information.
3. Greet guests and respond to requests courteously.
4. Set and clear tables of china, glass, and silverware.
5. Maintain a neat and clean appearance.
6. Preferably have at least 6 months of previous server experience.
7. Perform side work to prepare for upcoming events.
8. Keep service areas clean at all times.
9. Maintain knowledge of the menu and any special items offered.
10. Provide quick, attentive, friendly, and professional service to guests, communicating clearly with all customers.
11. Serve food at proper temperatures and immediately upon kitchen availability, as ordered.
12. Ensure neat presentation of all items, with no spill-over.
13. Pre-bus and bus tables during peak periods.
14. Be available to work during peak times.
15. Stock beverage stations as needed (ice, juices, glassware, sugar, etc.).
16. Respond promptly to customer requests.
17. Maintain a professional appearance.
18. Coordinate with wait staff, bus persons, bartenders, supervisors, and kitchen staff to enhance the dining experience.
19. Build knowledge of bar offerings to answer patron questions accurately.

Qualifications

• High School diploma or equivalent (GED) preferred; equivalent experience may suffice.
• At least 1 year of experience in events, banquets, or restaurants preferred.
• Must be at least 18 years old to serve alcohol.
• Ability to work weekends, evenings, and during special events.
• Excellent customer service skills.
• Energetic, positive attitude, with a friendly demeanor.
• Team player.
• Quick learner.

At OVG, we celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that inclusivity drives innovation, enhances our service, and fosters excellence. Our success depends on reflecting and respecting the diverse communities we serve.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We do not discriminate against employees or applicants based on veteran status, race, color, religion, sex, national origin, age, disability, genetic information, or any other protected class under federal, state, or local law.