Banquet Server - Part Time

The Pfister Hotel; Milwaukee (WI); On-site; USD 9,364 - 13,337; Part time

Benefits offered by this job

Competitive Pay

Paid Time Off

401(k) employer match

Employee Assistance Programs

Room discounts at Marcus Hotels & Res"

Complimentary meals during shifts

Job summary

The Pfister Hotel in Milwaukee is seeking a part-time, hourly banquet server who can deliver gracious service and impeccable style during events. You will set up, serve, and clear banquet spaces, ensuring a polished guest experience and seamless collaboration with the culinary team.

We offer a wage of $8.24 per hour, with benefits and PTO opportunities for full-time associates. The role requires flexibility for evenings, weekends and holidays as events occur across shifts at this premier hotel.

Qualifications

• Prior experience in customer service or hospitality preferred.
• Professional, guest-focused attitude and strong communication.
• Ability to stand, walk, and lift up to 25-50 lbs during shifts.
• Availability for evenings, weekends and holidays.
• Ability to work efficiently in a fast-paced team environment.

Responsibilities

• Deliver exceptional guest service while setting up, serving and clearing banquet events.
• Ensure event spaces are prepared to company standards for a polished experience.
• Serve food and beverages accurately and with attention to guest needs.
• Collaborate with banquet and culinary teams to execute events of all sizes.
• Maintain a clean, organized environment throughout each event.

Skills

Customer service experience

Hospitality experience

Strong communication skills

Guest-focused attitude

Physical stamina

Job description

Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister Hotel is looking for an individual to be a part of our team and continue its iconic legacy.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

• Deliver exceptional guest service while professionally setting up, serving, and clearing banquet events.
• Ensure event spaces are prepared to company standards, creating a welcoming and polished experience.
• Serve food and beverages efficiently, accurately, and with attention to guest needs.
• Work collaboratively with the banquet and culinary teams to execute seamless events of all sizes.
• Maintain a clean, organized environment throughout each event.

Position Requirements

• Previous customer service, hospitality, restaurant, or banquet experience preferred.
• Strong communication skills and a professional, guest-focused attitude.
• Ability to stand, walk, and carry trays or lift up to 25-50 lbs throughout shifts.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to work efficiently in a fast-paced team environment while maintaining attention to detail.

What's in it for you

• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted On-Site Self-Parking
• 401(k) employer match
• Access to Employee Assistance Programs
• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
• Health and Benefit packages are available for full-time associates

Job Type: Part Time, Hourly

Pay Rate: $8.24

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

The Pfister Hotel is an Equal Opportunity Employer.