Banquet Server (On-Call), Waldorf Astoria Monarch Beach Resort and Spa

Hilton Worldwide, Inc.; Dana Point, San Leandro, California (CA, CA, MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Banquet Server to join their team at a prestigious resort in Dana Point. In this role, you will create unforgettable experiences for guests by delivering exceptional service and ensuring satisfaction throughout their dining experience. With a strong emphasis on teamwork and attention to detail, you will be part of a vibrant community that values hospitality and integrity. This is an exciting opportunity to work in a beautiful coastal setting, where your contributions will help shape memorable moments for guests and enhance the resort's reputation for excellence.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education

401K plan with company match

Employee stock purchase program

Career growth and development

Recognition and rewards programs

Qualifications

• Strong customer service skills to ensure guest satisfaction.
• Knowledge of food and beverage service techniques.

Responsibilities

• Deliver and serve food and beverages to guests.
• Set banquet tables according to function specifications.
• Ensure guest satisfaction throughout the meal service.

Skills

Customer Service

Food and Beverage Knowledge

Teamwork

Attention to Detail

Education

High School Diploma

Job description

Job Description - Banquet Server (On-Call), Waldorf Astoria Monarch Beach Resort and Spa (HOT0BLQJ)

Job Description

Banquet Server (On-Call), Waldorf Astoria Monarch Beach Resort and Spa (

Job Number:

HOT0BLQJ )

Work Locations

Work Locations

: Waldorf Astoria Monarch Beach Resort & Club 1 Monarch Beach Resort North Dana Point 92629

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Clubis looking for a Banquet Server to join the Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $16.50 per hour and is based on applicable and specialized experience and location.

What will I be doing?

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Set banquet tables to meet function specifications
• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
• Ensure menu knowledge
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
• Ensure guest satisfaction throughout the meal service
• Respond to guest requests in a friendly, timely, and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.