Banquet Server (On-Call) - President Abraham Lincoln Springfield- a Double Tree by Hilton Hotel

Hilton Worldwide, Inc.; Springfield (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company is seeking an On-Call Server for its Springfield property. The position involves serving guests at banquet events, ensuring quality service and guest satisfaction. Ideal candidates will demonstrate strong teamwork, dependability, and a passion for hospitality.

Benefits

Access to your pay when you need it through DailyPay

Medical Insurance Coverage - for you and your family

Best-in-Class Paid Time Off (PTO)

The Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP) with 15% discount

Debt-free education access to numerous credentials

Career growth and development

Qualifications

• Demonstrated hospitality and customer service skills required.
• Must be dependable and flexible with work hours.
• Previous experience in food service preferred but not mandatory.

Responsibilities

• Set banquet tables according to function specifications.
• Deliver and serve food and beverages to guests in a friendly manner.
• Respond to guest requests efficiently to ensure satisfaction.

Skills

Hospitality

Teamwork

Dependability

Customer Focus

Adaptability

Job description

The President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel is looking for a Server (on-Call) to join their team! This 310 room property is located just a short walk from Bank of Springfield Center and Abraham Lincoln Presidential Museum and Library. Illinois State Museum, Knights Action Park, and Abraham Lincoln Capital Airport are less than 15 minutes' drive away.

On-Call rotating schedules, starting as early as 5:00 a.m. Weekends and holidays required. Daytime availability.
*Hours vary based on Banquet event needs*

Pay Rate: $15.00 per hour

The Benefits:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• The Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school com, literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

What will I be doing?

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Set banquet tables to meet function specifications
• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
• Ensure menu knowledge
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
• Ensure guest satisfaction throughout the meal service
• Respond to guest requests in a friendly, timely, and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!