Banquet Server - On Call - Harrah's Gulf Coast

Caesars Entertainment; Biloxi (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading entertainment company in Biloxi, Mississippi is seeking a dedicated individual for a customer-focused role. Responsibilities include greeting customers, taking food and beverage orders, and ensuring excellent service. Candidates must have strong communication skills, be able to work independently, and participate in ongoing training. This position requires the ability to work in a fast-paced environment, lifting up to 50 pounds and handling guests in a friendly manner. Join our dynamic team to enhance guest experiences.

Qualifications

• Must possess excellent customer service and communication skills.
• Must be willing to participate in ongoing training.
• Must be able to work independently with little supervision.
• Must participate in ongoing training in F&B.

Responsibilities

• Greets customers and takes food and beverage orders.
• Prepares food and beverage orders and delivers them timely.
• Monitors guests’ needs on a continual basis.
• Maintains cleanliness of guest and work areas, including tables, chairs, counters, display shelves and storage.
• Performs side work and stocking of supplies in accordance with venue standards.
• Performs busperson duties to clear tables when guests have completed their meals.
• Meets attendance guidelines and adheres to regulatory, departmental and company policies.

Skills

Customer service

Communication

Teamwork

Shift flexibility

English proficiency

Uniform adherence

Job description

Job Description

Job Description

Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Essential Job Functions:

• Greets customers and takes food and beverage orders in an efficient, courteous and professional manner.
• Prepares food and beverage orders and delivers them in a timely manner in accordance with the banquet function specifications.
• Monitors guests’ needs on a continual basis, ensuring all requests are promptly fulfilled. Handles and solves any concerns and questions customers may have.
• Responsible for maintaining cleanliness of guest and work areas, including tables, chairs, counters, display shelves and storage as assigned.
• Performs all side work and stocking of supplies in accordance with venue standards
• Performs busperson duties to clear tables when guests have completed their meals
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
  
  

Qualifications

QUALIFICATIONS

• Must possess excellent customer service and communication skills.
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must be 18 years of age.
• Must be willing to participate in on-going training in the food and beverage field.
• Must have knowledge of current property events, promotions and attractions.
• Must be able to work independently, with little supervision.
• Must be able to work any day of the week and any shift.
• Must be able to get along with co-workers and work as a team.
• Must adhere to uniform requirements
  
  

Physical, Mental & Environmental Demands

• Must be able to work in excessive heat for extended periods of time
• Must be able to work inside and maneuver throughout assigned station during entire shift.
• Must be able to lift up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets.
• Must be able to use hand motion when cleaning and wiping counters.
• Must possess the manual dexterity to complete required “side work”.
• Must be able to listen and respond to visual and aural cues.
• Must be able to read, write, speak and understand English.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.