Banquet Server (On Call)

BENCHMARK; La Quinta (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Pyramid Global Hospitality is seeking a motivated Banquet Server for the La Quinta Resort and Club. This role will involve setting up banquet spaces, serving guests, and maintaining cleanliness before, during, and after events at a world-class property.

The ideal candidate demonstrates strong communication, a passion for service, and the ability to work efficiently under pressure in a luxury setting. Compensation is competitive with benefits and growth opportunities within the company.

Qualifications

• Food Handler Certificate required by Riverside County
• RBS Certification required by CA ABC
• 2-4 years of food service experience
• Knowledge of wine, beer, cocktails, and spirits helpful
• Ability to work under pressure in a fast-paced venue
• Excellent communication skills essential
• Synchronized service in a 4-5 star setting is desirable

Responsibilities

• Set up banquet spaces for functions, including table draping and centerpieces.
• Serve and bus tables; clear and tear down banquet rooms after events.
• Assist with back-of-house cleanup and storeroom organization.
• Prepare beverages and condiments; stock all workstations.
• Explain menu items and ingredients; accommodate special requests.

Skills

Food Handler Certificate

RBS Certification

Experience 2-4 years

Wine knowledge

Work under pressure

Excellent communication

Synchronized service

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you!What you will have an opportunity to do:We are looking for a highly motivated Banquet Server to join our team! This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.Responsibilities also include cleaning of back hall and organizing of storerooms.Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.Assists as needed with event room setup according to meal period and table needsPerforms food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stockedServes food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchenCleans and sanitizes tables and/or counters & seats after guests are finishedExplains how various menu items are prepared, cooking methods and ingredientsTakes into consideration any special request and dietary issues made by the guestProvides general property information Offers warm and sincere welcome/farewell for all guestsInteracts with staff in a professional manner, assisting other departments with necessary informationEnsures final quality check on food and beverage items prior to serving guestsMonitors assigned tables for customer satisfaction, quality and additional serviceAddresses any guest issue promptly and with high concernProvides assistance to other event and restaurant staff as neededMaintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)What are we looking for?Food Handler Certificate – Riverside County Department of Environmental Health RequiredRBS Certification – CA Department of Alcoholic Beverage Control Required.Must Someone with 2-4 years of food service experience, preferably Banquet serviceSomeone with experience in a 4-star, 5-star venue with synchronized serviceSomeone with knowledge of wine, beer, cocktails, and spiritsSomeone who is able to work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guestsSomeone with excellent communication skillsCompensation:$16.90-$16.90Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.