BANQUET - SERVER - OC

Seminole Hard Rock Hotel & Casino Hollywood; Hollywood (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dedicated banquet servers to join their dynamic team. This role involves setting up and providing exceptional service during banquet functions in a fast-paced environment. Ideal candidates will have a passion for customer service and experience in food preparation. Join a world-renowned entertainment destination and contribute to creating memorable experiences for guests. With ongoing opportunities for growth and development, this position offers a chance to be part of a vibrant team dedicated to excellence in service.

Qualifications

• Minimum of two years of experience in banquet service preferred.
• High school diploma or equivalent required.

Responsibilities

• Set up banquet meal functions and provide professional service.
• Ensure cleanliness and stock of banquet work station.
• Monitor guest needs and assist other banquet associates.

Skills

Banquet Service

Food Preparation

Customer Service

Alcoholic Beverage Service

Education

High School Diploma or Equivalent

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space; and a 26,000 square-foot retail promenade. The Hard Rock Live entertainment venue with a 7,000-person capacity showcases A-list entertainers, comedy acts, Broadway performances, sporting events, and live broadcast productions.

Responsibilities

• Sets up banquet meal functions as prescribed by the Banquet Function sheet.
• Provides prompt and professional service during banquet meal functions, ensuring guest safety in the set-up and performance of all banquet food service.
• Performs tableside or buffet food preparation and service as required.
• Ensures that banquet work station is clean and stocked with all items needed for the banquet function.
• Informs supervisor of any problems and/or guest complaints.
• Assists other banquet associates when needed.
• Cleans off all glasses, silver, china, etc., from all dinner tables, reception tables, and buffet tables during and after the function.
• Completes all banquet server side work.
• Greets guests as seated and continually monitors their needs.
• Must wear appropriate uniform and maintain personal cleanliness.
• If appropriate, serves all alcoholic beverages knowledgeably and in compliance with applicable laws.
• Performs other duties as assigned by management.

Qualifications

High school diploma or equivalent with a minimum of two (2) years of experience preferred.

Work Environment

• May be exposed to casino-related environmental factors including, but not limited to, second-hand smoke and excessive noise.
• Frequently required to stand, walk, use hands, reach, talk or hear, and taste or smell. Must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• The work environment is hectic, fast-paced, and often crowded and noisy.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Closing

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting, and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change.