Banquet Server | Huntington Doubletree

Shaner Hotels; Huntington (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant hospitality team at a renowned hotel located in downtown Huntington, offering a dynamic work environment. As a Banquet Server, you will play a key role in delivering exceptional service to guests, ensuring their needs are met while maintaining high standards of food and beverage safety. This position offers the chance to work flexible hours and engage with a diverse clientele, making every day unique. With opportunities for growth in a company recognized for its commitment to quality and service, this role is perfect for those passionate about hospitality and eager to make a positive impact.

Qualifications

• Experience in banquet operations and hospitality preferred.
• ServSafe and alcohol awareness training required.

Responsibilities

• Greet guests and assist with seating arrangements.
• Serve food and beverages while ensuring guest satisfaction.
• Maintain cleanliness and organization of service areas.

Skills

Customer Service

Communication

Food Safety

Bilingual (English/Spanish)

Education

High School Graduate

Some College

Job description

Join to apply for the Banquet Server | Huntington Doubletree role at Shaner Hotels

Responsibilities

1. Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
2. Maintain food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
3. Greet guests as they arrive and assist them with seating at tables.
4. Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
5. Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
6. Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
7. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
8. Handle guest complaints, ensuring guest satisfaction.
9. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
10. Other duties as assigned.

Qualifications

• Previous experience in banquet operations and/or hospitality preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• High school graduate or equivalent, some college preferred.
• Minimum age requirement to serve alcoholic beverages.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotels is an award-winning hospitality owner-operator with over 65 properties across 14 states and four countries. We partner with top hospitality brands and offer services including hotel development, design, and revenue management. Learn more at www.shanercorp.com.

About The Team

Located near Marshall University in downtown Huntington, our Doubletree by Hilton offers over 20,000 sq ft of meeting space, a seasonal outdoor pool, and amenities like Doppio Albero restaurant and Bootleggers lounge. Join us for a vibrant hospitality career!