Banquet Server - Hotel Polaris (On-Call)

Hotel Polaris; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Hotel Polaris as a Banquet Server and play a vital role in creating unforgettable experiences for guests. This on-call position requires attention to detail, excellent customer service skills, and the ability to read Banquet Event Orders. Enjoy a supportive work culture, comprehensive benefits, and opportunities to grow in the thriving hospitality sector.

Benefits

Group medical, dental, and vision benefits

Paid time off/sick time

401(k) plan with company match

Complimentary team member meals

Complimentary room nights at managed properties

Qualifications

• Ability to work in a fast-paced environment.
• Must be detail-oriented.
• Prior hospitality experience preferred.

Responsibilities

• Serve food and beverages while maintaining guest satisfaction.
• Read and execute Banquet Event Orders.
• Interact with guests and hotel staff in a professional manner.

Skills

Customer Service

Attention to Detail

Effective Communication

Education

Valid Food Handler’s card

Job description

Banquet Server - Hotel Polaris (On-Call)

Banquet Server - Hotel Polaris (On-Call)

1 day ago Be among the first 25 applicants

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Banquet Server to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

• Maintain a commitment to customer service and guest satisfaction.
• Ability to read and execute Banquet Event Orders (BEOs)
• Performs all guest contact activities such as serving food and beverage, responding to guest’s inquiries in cordial, efficient and professional manner
• Ensures food and beverage is served while maintaining a consistent presentation and proper temperature
• Delivers food and beverage items to guests
• Offers product knowledge of food and beverage to guests
• Provides general hotel information for guests
• Offers warm and sincere welcome/farewell for all guests of Hotel Polaris
• Maintains an up to date working knowledge of all amenities as well as any special events
• Interacts with hotel staff in a professional manner
• Always maintains a professional demeanor and attitude
• Communicates all pertinent information to the banquets team
• Maintains constant awareness of safety issues. Reports all safety incidents to on-duty supervisor.
• Follows Banquet Event Orders with strong attention to detail
• Resolves guest issues promptly and with great care and effectiveness
• Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
• Communicate effectively with kitchen staff when food ordering expressing any special needs.
  
  

Qualifications

• Prior hospitality experience preferred.
• Must be detail oriented and able to work in a fast-paced environment.
• Must possess valid Food Handler’s card upon hire.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Must be able to stand on feet and walk throughout the day.
• Must be able to frequently lift and carry up to 50 lbs.
• Must be able to bend, squat, push, pull frequently.
  
  

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.
• Some benefits may vary based on job status
  
  

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Job Type: On-Call

Hourly Rate: $15.00/hr

Application deadline: This job posting will close on 6/1/2025 or until the position has been filled.

#hotelpolaris

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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