Banquet Server -full-time or on-call

Crescent Hotels & Resorts; Cleveland (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a dynamic team at a historic hotel in Cleveland as a Banquet Server! This role involves setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction, all while maintaining Crescent's high standards of quality. With a commitment to employee well-being, the company offers competitive wages, flexible scheduling, and travel discounts. If you're passionate about hospitality and eager to shine in your career, this is the perfect opportunity for you to be part of something great!

Benefits

Highly competitive wages

Exceptional benefit plan

401K matching program

Flexible scheduling

Discounts at managed properties

Qualifications

• Must communicate in English and maintain a professional appearance.
• Knowledge of food service standards and etiquette is essential.

Responsibilities

• Set up banquet room and serve food/beverages to guests.
• Greet guests and respond to requests in a friendly manner.
• Reset banquet room after events as per Supervisor's specifications.

Skills

English communication

Food and beverage service knowledge

Team player mentality

Professional appearance

Ability to lift 30 lbs

Job description

Hotel Cleveland
24 Public Sq
Cleveland, OH 44113, USA

Description

The Hotel Cleveland is seeking a Banquet Server to join our team. As a Banquet Server you will set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.

This Marriott Autograph Collection property opened in 1918, has 491 newly renovated rooms and 60,000 sq. ft. of meeting space.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to operate beverage equipment, e.g., coffee maker.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.