Banquet Server Cashier - OC

Infor; Temecula (CA); On-site; USD 20,664 - 24,796; Full time

Job summary

Peckhanga Resort Casino is seeking a Banquet Server to support banquet operations, including buffets, plated meals, receptions, and events in Temecula, CA. The role emphasizes guest service, efficiency, and a high level of professionalism in a busy casino environment.

The position requires a High School diploma or GED and at least one year of related experience, strong English communication, and the ability to lift heavy trays repeatedly. Night, weekend, and holiday shifts are common.

Qualifications

• A High School diploma or GED and at least one year relative experience is required.
• Ability to read, understand instructions, and communicate in English is required.
• Lifting and carrying 8–10 plates is a core physical requirement.
• The role is very physical with lifting, pushing, and carrying.

Responsibilities

• Set up tables and side stations with tools (silverware, plates, napkins, condiments).
• Lift trays with 8–10 plates and transport to dining areas.
• Interact with guests to fulfill requests to the best of your ability.
• Bus and clear debris, plates, silverware, and glasses.
• Stock and organize food and beverage items in proper areas.
• Maintain cleanliness of storage and coffee rooms; manage coffee urns and iced tea machines.
• Perform other duties as assigned.

Skills

English communication

Reading & writing

Physical stamina

Flexibility (nights/weekends/holidays)

Education

High School diploma or GED

1 year related experience

Job description

GENERAL SUMMARY

The Banquet Server facilitates all serving aspects of the Banquet Department to include buffets, plated, receptions, continental breakfasts, and refreshment breaks.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to Guest Service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC).

KEY RESPONSIBILITIES

• Setting up all tables and side stations with the necessary tools to include: silverware, bread and butter plate, coffee cup, napkin, salt, pepper, and plates of food.
• Lifting trays with 8-10 plates on them.
• Converse with guests and fulfill to the best of their ability all requests.
• Bussing and clearing of all debris and dirty plates, silverware, and glasses.
• Stock and put away all food and beverage ordered into the proper place.
• Clean and maintain cleanliness and organization of all storage and coffee rooms.
• Maintain and clean all coffee urns and iced tea machines.
• Other duties as assigned.

ACCOUNTABILITY

This position does not have supervisory responsibilities.

QUALIFICATIONS AND GUIDELINES

EDUCATION/EXPERIENCE/TRAINING

A High School diploma or general education degree (GED) and at least one (1) year relative experience is required to successfully perform this job.

COMMUNICATION SKILLS

This position requires the ability to read and comprehend instructions, short correspondence, and memos. This position also requires the ability to write simple correspondence.

Furthermore, this position also requires the ability to effectively present information in one-on-one and small group situations to guests, clients, and other employees of the organization.

MATHEMATICAL SKILLS

This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must qualify to obtain and maintain a Class "A" gaming license.
• Must qualify to obtain and maintain a Food Handlers Certificate.
• Must qualify to obtain and maintain a Tips Certification.

SKILLS/ABILITIES

• Must be able to read, write and communicate effectively in English.
• Must be able to understand BEO's and diagrams.
• Must be able to carry 8-10 plates with no restrictions.
• This is a very physical job that requires a tremendous amount of lifting, pushing, and carrying.
• Must maintain a high level of quality and professionalism at all times with Team Members and guests.
• Must have the ability to work under stressful situations.
• Must be flexible and willing to work nights, weekends, and holidays.