Banquet Server

Margaritaville Lake Resort Lake of the Ozarks; Osage Beach (MO); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Employee assistance program

Job summary

Margaritaville Lake Resort Lake of the Ozarks is seeking a banquet server to help prepare and serve at a variety of events. You will work with colleagues to deliver outstanding guest service in a resort setting, handling banquets and catered functions.

The role is full time with a pay of $15 per hour, reporting to the Director of Catering Operations, Banquets Department. Candidates should be team players who communicate clearly and maintain high service standards.

Qualifications

• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to adapt to high-pressure conditions and changes.
• Conducts oneself professionally and dresses appropriately at all times.

Responsibilities

• Prepare function rooms for banquet service: tablecloths, decorations, silverware and condiments.
• Serve at banquet functions indoors and outdoors; provide beverages and service at tables or buffets.
• Clean and clear function rooms after events.
• Maintain health and sanitation standards.
• Relay guest complaints and compliments to management.
• Support other servers as needed.

Skills

English language

Customer service

Professional appearance

Work under pressure

Job description

Job Details

Job DetailsJob Location: Osage Beach, MO 65065Position Type: Full TimeDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Join the team and love your job!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that continues into the guest experience in all banquets and catered events. With good pay, extensive benefits and a family atmosphere, we are looking for team players who can prepare and serve at a variety of functions and events, working seamlessly within a team towards a shared goal of excellent customer service.

Job Type: Full Time

Pay $15 per hour

Age Requirement: Must be at least 16 years of age

Reports to: Director of Catering Operations, Banquets Department

As a valued member of the Banquets Department, you will prepare for food and beverage service in a variety of settings within the resort, and will serve our guests at a variety of events.

Responsibilities

• Prepare function rooms for banquet service: tablecloths, table decorations, silverware and condiments etc.
• Serve at various banquet functions, indoors and outdoors; serve non-alcoholic drinks, bring food to guests at table or serve on a buffet line.
• Clean and clear function rooms after event.
• Complete all side work responsibilities as directed by management.
• Ensure quality guest service and comfort at all times by monitoring the area continuously.
• Have knowledge of all menu items, specials, beverages, wines, etc.
• Serve all items using appropriate china, glassware, silverware, garnish, and condiments.
• Assist other servers when needed.
• Immediately relay all guest complaints and compliments to management.
• Maintain health and sanitation standards.
• Other duties may be assigned.

Qualifications

KNOWLEDGE, SKILLS & AMABILITIES

• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself, acts and dresses professionally at all times.
• Understands and communicates the Driftwood Mission
• Actively listens to others.
• Is respectful of peers, supervisors, managers and co-workers.

Physical Requirements

• Minimum lifting and/or pulling of 40 pounds using proper lifting techniques
• Pushing, bending, stooping, upward reaching, manual dexterity
• If weight exceeds 40 pounds, asking for assistance is required

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.