Banquet Server

Mission Hills Country Club, Inc.; Mission Hills (KS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Vacation

Paid Time Off

Paid Holidays

Medical Insurance

Vision Insurance

Company Paid Life Insurance

Long Term Disability

EAP

Great work environment

Employee Meals

Employee Recognition

Employee Appreciation Events

Employee Referral

Job summary

Mission Hills Country Club, Inc. is seeking personable servers to deliver exceptional dining experiences for our members and guests.

The role requires a friendly, professional individual who can work in a fast-paced, upscale environment and maintain high standards of service throughout the meal. Responsibilities include greeting guests, taking orders, delivering meals, and collaborating with kitchen and bar staff to ensure timely, accurate service.

Qualifications

• Previous hospitality experience preferred.
• Strong customer service mindset and professional appearance.
• Ability to multitask in a fast-paced setting.
• Knowledge of menu items and ability to make recommendations.

Responsibilities

• Greet members and guests warmly and professionally.
• Take accurate food and beverage orders and communicate with kitchen staff.
• Deliver orders promptly and ensure accuracy and presentation.
• Maintain clean, organized service areas and tables between courses.
• Provide menu knowledge, answer questions, and suggest pairings.

Skills

Customer service

Multitasking

Interpersonal skills

Food & beverage knowledge

Able to lift 25 lbs

Stand/walk long periods

Weekend/evening/holiday availability

Education

Experience in hospitality preferred

Job description

Mission Hills Country Club is a family oriented, full service private Club beautifully nestled in the heart of Kansas City. We are guided by our core values of excellence, mutual respect, hospitality and integrity. Mission Hills is always looking for outgoing, energetic individuals who will uphold our core values, create unforgettable member experiences and provide unparalleled customer service to our members and guests. If this sounds like you, please consider applying to Mission Hills today.

Finances

• Company Paid Life Insurance

Work/Life Balance

• Flexible Schedules
• Vacation
• Paid Time Off (PTO)
• Paid Holidays
• Medical Insurance
• Vision Insurance
• Company Paid Life Insurance
• Long Term Disability
• EAP (Employee Assistance Program)
• Great work environment
• Employee Meals
• Employee Recognition
• Employee Appreciation Events
• Employee Referral

Location: Mission Hills, KS

Status Type: Part-Time, Full-Time; Hourly

POSITION OVERVIEW

The Server plays a key role in providing exceptional dining experience for members and guests at Mission Hills Country Club. This role requires a friendly, outgoing, and professional individual who is committed to providing the highest level of service in an exclusive, fast-paced, and elegant environment. Servers are responsible for greeting, taking orders, delivering food and beverages, and ensuring a high standard of service is maintained throughout the meal.

KEY RESPONSIBILITIES

Guest Service:

• Greet members and guests promptly, warmly, and professionally.
• Provide menu recommendations and answer questions regarding ingredients, preparation, and specials.
• Take food and beverage orders accurately and efficiently.
• Ensure food and beverage orders are served in a timely and accurate manner.
• Maintain a thorough knowledge of menu offerings, daily specials, and wine list.
• Ensure member satisfaction by checking in periodically throughout the meal.
• Handle any member concerns or requests promptly, escalating to management when necessary.
• Maintain cleanliness and organization of the service area, including tables, chairs, and service stations.
• Set tables to club standards, ensuring proper setup and presentation.
• Anticipate the needs of members and proactively offer assistance.
• Collaborate with kitchen and bar staff to ensure smooth service flow and quality control.
• Deliver food and beverages to the table, following all appropriate food safety and hygiene standards.
• Work effectively with team members to ensure excellent service is delivered.
• Assist other team members as needed to provide efficient and seamless service.Communicate effectively with management and other departments regarding member needs and special requests.
• Comply with all health and safety standards, as well as Mission Hills Country Club’s dress code and grooming guidelines.
• Ensure a professional and polished appearance at all times.
• Understand and respect the private nature of the club, maintaining discretion and confidentiality.

OTHER DUTIES AS ASSIGNED:

In addition to the primary responsibilities outlined in this position description, employees may be required to perform other duties as assigned by their supervisor. These duties will be within the scope of the employee’s position and will align with the needs of the Club. The assignment of additional tasks ensures operational efficiency and supports the overall goals of the department. Employees are expected to be flexible and adaptable in fulfilling these responsibilities as directed.

EDUCATION & QUALIFICATIONS:

Education and Experience

• Previous experience in hospitality ideal.

COMPETENCIES:

• Ability to multitask and work in a fast-paced environment.
• Strong interpersonal skills and a customer-focused attitude.
• Knowledge of food and beverage offerings, with a passion for providing exceptional service.
• Ability to lift and carry trays, dishes, and other items weighing up to 25 lbs.
• Ability to stand and walk for extended periods.
• Able to bend, stoop, and carry items as required.
• Must be available to work weekends, evenings, and holidays.

ABOUT US

Mission Hills Country Club is a family-oriented private community, located in a beautiful natural setting in the heart of Kansas City. Founded in 1914, the Club’s rich traditions of excellence, respectfulness, and integrity continue to be the foundation for a gracious, welcoming culture.

Integral to our Mission Statement are the Club’s Core Values, which we have identified as Quality, Social Behavior and Character. We have chosen to express these values in the context of Excellence, Mutual Respect, Hospitality and Integrity.