Banquet Server

Stellahotel; Kenosha (WI); On-site; USD 10,000 - 60,000; Part time

Job summary

The Stella Hotel & Ballroom is seeking part-time Banquet Servers committed to delivering exceptional customer service. Ideal candidates will have 1-2 years of relevant experience in an upscale environment, attention to detail, and strong communication skills. Competitive pay and a supportive work culture are part of the offering.

Benefits

401K+ Match (up to 6%)

9 1/2 Paid Holidays

Employee Assistance Program

Team Member Development & Training

Qualifications

• 1-2 years experience as a server in an upscale hotel.
• Ability to speak, read, write, and understand English.
• Judgement and reasoning skills for emergencies.

Responsibilities

• Review and understand Banquet Event Orders.
• Prepare tables and service carts for events.
• Greet guests warmly and ensure satisfaction.

Skills

Excellent verbal communication

Excellent written communication

Dependability

Positive interpersonal skills

Ability to work evenings and weekends

Job description

Are you someone who likes having fun at work and enjoys being part of a collaborative team? The Stella Hotel & Ballroom is looking for motivated and hard-working individuals to work as part time Banquet Servers who are committed to providing first class customer service. If you want to be valued and make a difference at work, apply today! Our company offers an engaging work environment and a full line of great benefits to those who qualify!

As a Banquet Server on our team, you will complete a variety of tasks which will include:

• Review and understand Banquet Event Orders or Event Plan to ensure banquet rooms are set as per the customer request.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
• Greet all guests warmly with an appropriate greeting and ensure guest satisfaction throughout meal service.
• Deliver and serve welcome drinks, food, meals, condiments, and accompaniments etc.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
• Respond to guest requests in a friendly, timely, and efficient manner.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Maintain high standards of safety and cleanliness in all areas of the banquet/meeting rooms.
• Other duties may be required and assigned from time-to-time.

The position is ideal for someone with the following experience and qualities:

• One to two years of experience in a similar role in an upscale hotel.
• Excellent verbal and written communication skills.
• Ability to speak, read, write and understand English.
• Use judgement and reasoning to cope with emergencies.
• Knowledge and understanding of various banquet and food service techniques and standards.
• Good personality and positive interpersonal skills.
• Dependability and regular attendance.
• Ability to work evenings and weekends.

Why work with us at the Stella?

• Competitive pay starting at $25.00 an hour
• 401K+ Match (up to 6%)
• 9 1/2 Paid Holidays (When Worked)
• Employee Assistance Program
• Team Member Development & Training
• Culture Club Committee dedicated to making your employee experience great

The Stella Hotel & Ballroom is owned and operated by Gorman & Company. Gorman is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.

Gorman & Company is an Equal Employment Affirmative Action Employer