Banquet Server

AccorHotel; Durham (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

21c Museum Hotels in Durham, NC is seeking an Event Server to deliver exceptional service during social and corporate functions. You will hands-on execute events, coordinate with Event Captains, and ensure smooth setup and teardown per the event brief.

This role requires attentiveness, teamwork, and a willingness to adapt to a fast-paced hospitality environment. The position emphasizes guest engagement across hotel and restaurant venues, serving food and beverages, and maintaining a polished

Qualifications

• Must have strong communication skills and be able to speak, read and understand English.
• Basic math skills required for cash handling and order accuracy.
• Maintain clean, professional appearance at all times.
• Beverage knowledge including spirits, beer and wine, especially Bourbon.
• Must pass a background check.

Responsibilities

• Execute events hands-on with B&C teammates.
• Coordinate with Event Captains and Event Manager to ensure service quality.
• Set up and tear down events per BEO, requisition sheet, and Captain.
• Provide excellent customer service to all hotel/restaurant guests.
• Take orders, serve food and drinks, and clear tables.
• Follow service steps for each event type.

Skills

Strong communication

Math skills

Appearance

Enthusiasm for 21c

Beverage knowledge

Background check

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Reports To: Event Captain/Event Manager

General Purpose: The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse work force serving a diverse clientele and can relate to people from a variety of backgrounds.

Specific Responsibilities:

• Hands on execution of event while working with other B&C teammates
• Interacts with Event Captains and Event Manager throughout function to ensure excellent event service.
• Fulfills any and all set-up and tear down of events per BEO, Req sheet, and Event Captain.
• Executes excellent customer service to all guests in hotel/restaurant, not just those attending event.
• Takes orders from guests, serves food and drinks, and clears tables as necessary.
• Follows the steps of service for each specific type of event.

• Demonstrates knowledge of procedures, terminology and techniques used in the B&C department.
• Demonstrates knowledge of ingredients of all food and beverage items served and available for the function.
• Knows hours, features and services offered by 21c Museum Hotels.
• Demonstrates a positive, proactive and motivated attitude in any situation.
• Able to work in a team for large events and solo for smaller meetings.
• Reports to work on time and ready to work scheduled shift.

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual.
• Basic math skills.
• Strong communication skills; must be able to speak, read and understand English.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.
• Beverage knowledge (spirits & beer/wine/especially Bourbon).
• Must pass a background check.

Physical Requirements:

• Must be able to carry full cocktail tray comfortably.
• Must be able to stand and walk for long periods of time
• Must be able to lift at least 50 pounds

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm