Banquet Server

The Indigo Road Hospitality Group; Charlotte (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive salary and benefits

Growth opportunities across IRHG

Fast-paced and rewarding environment

Job summary

The Indigo Road Hospitality Group in Charlotte, NC is seeking a Banquet Server who takes pride in hospitality. You will warmly welcome guests, stay knowledgeable about our menu, and ensure every dining encounter is seamless and memorable.

This role emphasizes teamwork, flexible scheduling, and accuracy in handling payments and gratuities, with opportunities for growth across IRHG's growing portfolio of restaurants.

Qualifications

• Positive energy and helpful attitude.
• Must be 18 years or older with at least one year of restaurant experience.
• Ability to communicate effectively with managers, employees, and guests.
• Flexible schedule including days, nights, weekends and holidays.
• Constant standing and walking during shifts.

Responsibilities

• Welcome, greet, and monitor guests' dining experience to ensure satisfaction.
• Remain educated on menu offerings and answer questions.
• Perform side work and maintain service areas.
• Prepare and present final bill, process payments, and report gratuities.

Skills

Communication

Teamwork

Positive energy

Flexibility

Job description

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

In the world of foodie’s - you utterly enjoy studying and offering a mouthwatering detailed explanation of each dish. As a Banquet Server, you strive to make each interaction an unforgettable one, having your guests’ running back for more.

What we will ask of you:

• Welcome, greet, and monitor guests dining experience to ensure all are satisfied with food and service, and respond promptly and courteously to any requests
• Always remain educated on our menu offerings and answer questions about our food, beverages, dietary restrictions and other restaurant functions and services
• Perform side work for each shift as required and maintain service areas throughout shift
• Prepare and present final bill, process payment, and report all gratuities received to comply with the IRS standards of reporting income

Requirements for Success:

• Have a positive energy, be ready to assist fellow support staff and work as a team player
• Be 18 years of age or older and at least one year of prior restaurant or relevant experience
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.