Banquet Server

Theranchlb; California (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

A prominent hospitality company is seeking a seasonal Banquet Server to deliver exceptional food and beverage service with enthusiasm. The ideal candidate should have extensive banquet service experience and strong customer service skills, ensuring guest satisfaction during events while maintaining high service standards. This position involves evening and weekend shifts, with responsibilities including serving food, ensuring guest comfort, and maintaining a clean service area.

Qualifications

• Minimum of 3 years prior experience in banquet service required.
• Must be of minimum age to serve alcohol.
• Must be able to maintain a neat, clean and well-groomed appearance.

Responsibilities

• Serve food and beverage items to customers in a friendly and professional manner.
• Ensure safety by transporting all equipment properly.
• Maintain a clean and immaculate service corridor.

Skills

Customer service

Communication

Attention to detail

Education

High school or equivalent education

Job description

Job Details

Level: Experienced

Job Location: Laguna Beach, CA

Position Type: Seasonal

Salary Range: $16.50 - $16.50 Hourly

Job Shift: Any

Job Category: Customer Service

Banquet Server

**Please note: This position is SEASONAL and shifts will be in the evenings, weekends ONLY**

POSITION OVERVIEW

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

Duties and Responsibilities
• Serve food and beverage items. Clear tables and return all equipment to their respective areas. Retrieve all reusable food items and place them on a separate queen, as provided.
• Ensure service corridor safety by transporting all equipment in the proper manner. Be responsible for handling of all equipment and linens. Ensure that all spills and breakage are attended to immediately.
• Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor.

NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principal duties outlined above.

SUPPORTIVE FUNCTIONS

In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch:
• Assist in moving any tables and chairs as assigned.
• Inform supervisor of any problems or complaints.
• Responsible for the proper handling of all equipment, i.e., “Big 4” items and props, ensuring proper storage after use.

Qualifications

REQUIREMENTS FOR THE POSITION

Education and Licensing
• High school or equivalent education required.
Skills and Experience
• Minimum of 3 years prior experience in banquet service required.
Licenses or Certificates
• Must be of minimum age to serve alcohol.
Grooming
• All team members must maintain a neat, clean and well-groomed appearance per The Ranch standards.

Competencies
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of table service standards.
• Knowledge of appropriate table settings and service ware.
• Ensure guest comfort and safety throughout event.
• Ability to remain quiet during event. Ability to focus on guests needs.
• Ability to describe all menu items and methods of preparation.
• Ability to notify management of any inappropriate behavior from the guest such as intoxication.
• Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.

Physical Demands
• Most work tasks are performed indoors. Temperature is moderate and controlled by The Ranch environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.

• Must be able to stand and exert well-paced mobility for up to 4 hours in length.

• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

• Must be able to lift up to 30 lbs. on a regular and continuing basis.

• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.

• Must be able to exert well-paced ability in limited space.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

• Requires manual dexterity to use and operate all necessary equipment.

Other:

Regular attendance is essential to the successful performance of this position. Irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the fluctuation in business levels in the hospitality industry, team members may be required to work varying schedules to reflect the business needs of The Ranch. In addition, attendance is required at all scheduled training sessions and meetings.

Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities. Team members who violate The Ranch rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of team members under their supervision.

Flexibility with working hours and on-call rotation.