Banquet Server

West Lake Country Club; Augusta (GA); On-site; USD 17,000 - 28,000; Part time

Job summary

West Lake Country Club in Augusta, GA is seeking a Server and/or Banquet Server to provide courteous service for dining events and break down rooms after functions. You will set up, serve, clear tables, and monitor guest needs while upholding club standards.

The role requires standing, lifting, and flexibility to work weekends/holidays; prior banquet or country club experience is preferred. Teamwork and professional presentation are essential, with a focus on delivering an exceptional guest

Qualifications

• High School Diploma or equivalent.
• 1+ years of experience as a Food Server/Banquet Server in a country club, upscale hotel, or free-standing restaurant operation.
• Thorough knowledge and understanding of quality food service techniques and standards.
• Exceptional guest service skills.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Ability to stand, stoop, and bend repetitively during the entire shift.
• Ability to speak, read, and understand the English language.
• Ability to work a flexible schedule to include weekends and holidays.

Responsibilities

• Completes required set-up/preparation of area before the scheduled activity.
• Inspects all equipment before, during, and at the end of each shift.
• Reports any deviations from standards to the Manager/Supervisor.
• Inventories materials and supplies at the beginning of a shift, and obtains quantities necessary to support forecasted levels of business.
• Prepares coffee, iced/hot tea, and other beverages as required.
• Check all plates before service for accuracy, completeness, appearance, and presentation.
• Serves food to members and their guests in accordance with Service Standards.
• Monitors members and their guests, anticipates needs, responds to requests, and ensures satisfaction.
• Monitors members' and their guests' alcohol consumption to prevent overindulgence and ensure safety.
• Clears tables and breaks down the area after completion of the food service activity.
• Completes assigned end-of-shift duties.
• Other duties as assigned.

Skills

Guest service

Food service knowledge

Wine knowledge

Education

High School Diploma or equivalent

Tools

TIPS certification

ServSafe

Job description

JOB DESCRIPTION:

Position: Server and/or Banquet Server.

Department: Food & Beverage.

Job Summary:

Performs all tasks associated with presetting, serving, and breaking down rooms where food service activities are performed.

Job Specifications:

Qualifications:

• High School Diploma or equivalent.
• One + years of experience as a Food Server/Banquet Server in a country club, upscale hotel, or free-standing restaurant operation.
• Thorough knowledge and understanding of quality food service techniques and standards.
• Exceptional guest service skills.
• Ability to lift and carry food service trays weighing 35+ pounds.
• Ability to stand, stoop, and bend repetitively during the entire shift.
• Ability to speak, read, and understand the English language.
• Ability to work a flexible schedule to include weekends and holidays.

Preferred Skills and Abilities:

• Certifications: "TIPS" or equivalent responsible vendor, ServSafe.
• Wine knowledge.

Job Duties:

Job Specific:

• Completes required set-up/preparation of area before the scheduled activity.
• Inspects all equipment before, during, and at the end of each shift.
• Reports any deviations from standards to the Manager/Supervisor.
• Inventories materials and supplies at the beginning of a shift, and obtains quantities necessary to support forecasted levels of business.
• Prepares coffee, iced/hot tea, and other beverages as required.
• Check all plates before service for accuracy, completeness, appearance, and presentation.
• Serves food to members and their guests in accordance with Service Standards.
• Monitors members and their guests, anticipates needs, responds to requests, and ensures satisfaction.
• Monitors members' and their guests' alcohol consumption to prevent overindulgence and ensure safety.
• Clears tables and breaks down the area after completion of the food service activity.
• Completes assigned end-of-shift duties.
• Other duties as assigned.

General:

• Promotes and applies teamwork skills at all times.
• Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance.
• Is polite, friendly, and helpful to members and their guests, management, and fellow employees.
• Executes emergency procedures by club standards.
• Complies with required safety regulations and procedures.
• Attends appropriate department meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment and work areas.
• Complies with club standards, policies, and rules.
• Remains current with club information and changes.
• Complies with club uniform and grooming standards.

Other Details:

• Within the first 30 days, servers must be able to perform to standards in all activities.