Banquet Server

Hotel Yountville; Annapolis (MD); On-site; USD 8,300 - 11,000; Part time

Job summary

Hotel Yountville in Annapolis, MD, seeks a part-time guest services associate with a strong customer focus to deliver exceptional hospitality. You will review event details, assist with setup, serve beverages, ensure menu accuracy, and provide friendly, prompt service to guests.

Ideal candidates communicate clearly, stay composed in busy environments, and work well in a team. Flexible schedule including nights, weekends, and holidays is a plus; training provided.

Qualifications

• Customer service focused and excellent communication skills, verbal and written.
• Strong work ethic and self-initiative.
• Ability to work in high pressure situations.
• Flexible to work varying schedules including nights, weekends and holidays.
• Team-oriented and dedicated to guest experiences.

Responsibilities

• Review BEOs for menu details, room setup, food, beverage and AV needs.
• Assist the setup staff in table, buffet, and bar setup.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for functions.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen keeping updated on changes.

Skills

Customer service

Communication

Team player

Work under pressure

Flexible scheduling

Job description

58 State Circle, Annapolis, Maryland 21401

Experience 18th-century charm incorporated with 21st-century convenience at our historical inns in Historic Downtown Annapolis, Maryland. Comprised of three historic buildings, our iconic Inns offer a mix of Victorian character and modern lifestyle amenities. Our beautifully restored boutique hotel celebrates a place in American history, and each inn is within walking distance of Chesapeake Bay attractions.

Job Description

What you will be doing

• Review BEO's for menu details, room setup, food, beverage and audio visual needs.
• Assist the set up staff in table set up, buffet set up, bar set up, etc.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen keeping update on any changes.

Location

Annapolis Historic Inn-ANN

Requirements

What we are looking for

• Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.
• High work ethic and self-initiative
• Ability to work in high pressure situations
• Flexible to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Wage Range: $6.50 hourly plus Tips/Gratuity

Status

Part-time

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