Banquet Server

Ann Arbor; Ann Arbor (MI); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Employee food discount

Dental insurance available

Paid time off

Employee profit sharing (after 1 year)

Job summary

Weber's Restaurant and Hotel in Ann Arbor, MI is seeking a friendly banquet server to deliver outstanding guest service during weddings, corporate events, and other occasions. You will set up banquet rooms, serve meals and beverages, and ensure a smooth, welcoming experience for every guest.

The role requires flexible availability, the ability to lift up to 50 lbs, and the stamina to stand for long periods.

Qualifications

• Excellent customer service and interpersonal communication skills.
• Ability to work flexible hours, including nights, weekends and holidays.
• Ability to lift up to 50 lbs and stand for long periods.
• Ability to handle emergency and stressful situations and resolve conflicts.
• Regular, predictable attendance is essential.

Responsibilities

• Set up banquet rooms according to event specifications.
• Greet and communicate with guests and event contacts.
• Serve food and beverages to guests.
• Clear tables and clean banquet rooms after events.
• Monitor and maintain cleanliness, sanitation, and organization of work areas.

Skills

Customer service

Interpersonal communication

Stamina

Flexibility

Decision making

Guest relations

Job description

A banquet server is responsible for providing excellent customer service to guests during events such as weddings, corporate meetings, and other special occasions. They are responsible for setting up and breaking down banquet rooms, serving food and beverages, and ensuring that guests have an enjoyable experience.

Responsibilities :

• Set up banquet rooms according to event specifications
• Ensure that all tables are properly set with linens, silverware, and glassware
• Greet and communicate with guests and event contacts
• Anticipate, acknowledge, and respond promptly to guest's needs
• Maintain positive attitude and positive guest relations at all times
• Adhere to grooming and appearance standards
• Learn and maintain complete knowledge of all departmental and company policies, service procedures, and standards
• Serve food and beverages to guests
• Clear tables and clean banquet rooms after events
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas

Requirements:

• Ability to work flexible hours, including nights, weekends, and holidays
• Ability to work in a fast-paced environment
• Excellent customer service and interpersonalcommunication skills
• Ability to lift and carry heavy objects (up to 50 lbs)and ability to stand for long periods of time
• Ability to handle emergency and stressful situations like resolving customer conflicts
• Ability to make quick decisions
• Ability to create a positive and welcoming customer experience
• Regular, predictable attendance is an essential function of this role, with limited tolerance for unplanned absences or last-minute call-offs
• Employee food discount
• Dental insurance available
• Paid time off
• Employee profit sharing (after 1 year continuous service)
• Complimentary hotel room on your birthday(after 1 year continuous service)

About us:

We are a family-owned independent restaurant and hotel located in Ann Arbor, Michigan.

Weber’s Restaurant and Hotel is an Equal Opportunity Employer.