Banquet Server

Millennium Hotels; Anchorage (AK); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Paid sick time

Hotel room discounts

Employee Assistance Program

Job summary

Lakefront Anchorage, part of Millennium Hotels & Resorts, seeks a Banquet Server to deliver exceptional guest experiences at events and buffets. You will collaborate with the team to maintain service standards in a fast-paced setting, ensuring accurate presentations and attentive guest care.

The role emphasizes hospitality passion, ownership, and a focus on continuous improvement, with opportunities to contribute to a premier Alaska guest experience.

Qualifications

• High school diploma or GED, or equivalent experience.
• TIPS certification preferred/required.
• Valid food handlers’ card required.
• Ability to stand/walk for long shifts and lift 20–40 lbs.

Responsibilities

• Support banquet operations, ensure brand-standard service.
• Deliver warm, guest-centric hospitality and manage requests.
• Set up buffets and assist with event prep and teardown.
• Coordinate with teams to maintain safety and accuracy.

Skills

Strong communication

Customer service

Team collaboration

Attention to detail

Education

High school diploma or GED

Job description

Hotel Name: Lakefront Anchorage
Location: Onsite – Anchorage, AK
Salary Range: Not Required by AK

Join the Team at Lakefront Anchorage

At Lakefront Anchorage, hospitality is inspired by nature, adventure, and a true sense of place. Every guest experience is shaped by the beauty of Alaska and the warmth of genuine, welcoming service.

About Lakefront Anchorage

Located on the shores of Lake Hood, Lakefront Anchorage offers a one-of-a-kind setting where guests can take in breathtaking views of floatplanes, mountains, and Alaska’s natural landscape.

As one of Anchorage’s most distinctive hotels, the property serves as a gateway for travelers seeking both adventure and comfort. With easy access to downtown Anchorage and nearby attractions, Lakefront Anchorage blends scenic surroundings with a relaxed, inviting atmosphere—creating an experience that is uniquely Alaskan.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: Banquet Server

As our Banquet Server, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Your Impact

You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

What You’ll Be Doing

Operations & Execution

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Compliance & Standards

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence
• Knowledgeable of event menu items and their contents, appropriate table settings and service ware, and the correct preparation and garnishing methods.
• Assist with food and table prep before the event begins.
• Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance.
• Serve plated dinners to guests and respond to requests for beverages and other needs.
• Responds quickly to requests from guests, supervisors or management in a timely, friendly and efficient manner.
• Carves meats, bones fish and fowl, and prepares flaming dishes and desserts.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and tea.
• Clean up after event ends and assist with inventory, food storage and other closeout tasks.

• Passion for hospitality and delivering exceptional service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Solutions-oriented mindset with attention to detail.
• Flexibility to work varied schedules, including evenings, weekends, and holidays.
• Strong organizational skills
• Ability to perform well in a high-pressured work environment.
• Adequate mathematical skills.
• Required to walk and stand throughout the majority of each shift.
• Regularly lift 20-40 pounds.
• Patience, tact and diplomacy.
• Ability to obtain TIPS certification.
• Must have a valid food handlers’ card.
• Guest attentiveness and a neat appearance.
• Exceptional customer service skills.
• Be professional in all interactions with guests and associates.

Education (Optional / Adjustable)

High school diploma or general education degree (GED); or 1-3 months related experience and/or training; or equivalent combination of education and experience.

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• 401(k) Retirement Plan with Company Match (where applicable)
• Paid sick time
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking a job—you’re joining a team passionate about hospitality, growth, and creating memorable experiences.

Whether you’re behind the scenes or on the front line, your work makes an impact. If you’re ready to learn, grow, and be part of something meaningful, we’d love to meet you.