BANQUET SERVER

Ohkay Hotel Casino; Acoma Pueblo (NM); On-site; USD 25,000 - 35,000; Full time

Job summary

Ohkay Hotel Casino is seeking a Banquet Server to provide exceptional customer service during events. Responsibilities include setting up banquet areas, maintaining cleanliness, and ensuring guest satisfaction in a lively casino environment. A high school diploma and at least one year of experience are required.

Qualifications

• At least one year of experience in a server role.
• Ability to learn food handlers service.

Responsibilities

• Assist with complete setup and breakdown of banquet area.
• Anticipate guests' needs and exceed service expectations.
• Present in a professional appearance.

Skills

Customer service

Cleanliness

Composure

Education

High School Diploma or equivalent

Job description

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Position Summary

The duties and responsibilities of a Banquets Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

Position Summary

The duties and responsibilities of a Banquets Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

Job Requirements

• Assist with the complete setup and breakdown of the banquet area.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
  
  

Education/Experience/Skills

High School Diploma or equivalent with at least one (1) year experience. Ability to learn food handlers service.

Physical/Mental Demands

Moving (walking, standing, working) throughout Convention Center and continuously standing, bending, and kneeling.

Vision, hearing, speech and literacy

Lifting, pushing, pulling or carrying up to 50 pounds.

Working Conditions

EQUIPMENT TO BE USED:

Ability to work in a casino environment, in the midst of noise, crowded situations etc.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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