Banquet Operations Manager - Elevate Event Experience

Wildhorse Resort & Casino; Pendleton (OR); On-site; USD 60,000 - 85,000; Full time

Job summary

Wildhorse Resort Casino in Pendleton, Oregon seeks a seasoned Banquet Manager to oversee all banquet operations and staff. You will coordinate with kitchen, bar, custodial, marketing, and Sales to ensure events are planned, organized, and executed to meet guests’ expectations and generate repeat business.

The role requires five years of banquet management experience, supervisory capability, and strong knowledge of food and beverage service standards.

Qualifications

• Five years of banquet management experience preferred.
• Supervisory experience in hospitality.
• Strong knowledge of food and beverage service standards and guest relations.
• Budget experience including labor costs and inventory.
• Ability to set up rooms creatively and manage multiple events.

Responsibilities

• Oversee all banquet operations and staff.
• Coordinate with kitchen, bar, custodial, and sales for events.
• Ensure events are planned, organized, and executed to guest expectations.
• Develop staff through hiring, onboarding, scheduling, and training.
• Review budgets and ensure expenditures stay within limits.
• Maintain training manuals, policies, and procedures.

Skills

Banquet management

Leadership

Guest service

Communication

Analytical skills

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Wildhorse Resort Casino in Pendleton, Oregon seeks a seasoned Banquet Manager to oversee all banquet operations and staff. You will coordinate with kitchen, bar, custodial, marketing, and Sales to ensure events are planned, organized, and executed to meet guests’ expectations and generate repeat business.

The role requires five years of banquet management experience, supervisory capability, and strong knowledge of food and beverage service standards.