Banquet Operations Lead - Elevate Guest Experiences

COMMONWEALTH LODGING MANAGEMENT LLC; Norfolk (VA); On-site; USD 22,000 - 31,000; Full time

Job summary

Marriott Norfolk Waterside in Norfolk, VA seeks a Banquet Supervisor to oversee daily banquet operations, manage staff, and uphold high service and food quality. You will coordinate with kitchen and service teams to ensure timely event execution and guest satisfaction.

Responsibilities include inventory control, safety compliance, scheduling, and training. Strong leadership and communication are essential to maximize guest experiences across events, with a focus on continuous improvement in

Qualifications

• One to two years of post-high school education.
• Two to three years in a related position.
• Advanced knowledge of catering, food and beverage, and the hospitality profession.

Responsibilities

• Projects supply needs for the department (china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws as they relate to an event.
• Understands the impact of Banquet operations on event success and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains sanitation levels.
• Manages departmental inventories and equipment.
• Uses banquet beverage records to control liquor costs and manage inventory.
• Schedules banquet service staff to forecast and meet service standards while maximizing profits.
• Assists team in developing relationships with groups to retain business and growth.
• Leads shifts and participates in servicing events.
• Ensures exceptional customer service and guest relations.

Education

Post-high school education

Job description

Marriott Norfolk Waterside in Norfolk, VA seeks a Banquet Supervisor to oversee daily banquet operations, manage staff, and uphold high service and food quality. You will coordinate with kitchen and service teams to ensure timely event execution and guest satisfaction.

Responsibilities include inventory control, safety compliance, scheduling, and training. Strong leadership and communication are essential to maximize guest experiences across events, with a focus on continuous improvement in