Banquet Operations Lead

Highgate; Northern (KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Highgate Hotels is seeking a Banquet Captain/Supervisor to oversee set-up, service, and clean-up of banquet functions at TradeWinds Resort. The role requires supervising staff, coordinating with catering teams, and ensuring exceptional guest experiences.

The position emphasizes maintaining standards, managing schedules, and ensuring compliance with liquor laws while delivering smooth, upscale events for guests and clients.

Qualifications

• High School diploma or equivalent required; college coursework helpful.
• Previous supervisory responsibility preferred.
• Must communicate effectively with guests and staff; multitask under pressure.

Responsibilities

• Supervise and assist with setup and service of banquet functions.
• Coordinate with Sales/Catering Manager and in-house contacts.
• Ensure guest satisfaction and adherence to hotel standards.
• Assist in staffing, menus, and function logistics.
• Maintain sanitation and proper storage of equipment and supplies.
• Follow state liquor laws and ensure responsible service.

Skills

Supervisory experience

Communication

Guest service

Multitasking

Attendance

Education

High School diploma

College coursework in related field

Job description

Highgate Hotels is seeking a Banquet Captain/Supervisor to oversee set-up, service, and clean-up of banquet functions at TradeWinds Resort. The role requires supervising staff, coordinating with catering teams, and ensuring exceptional guest experiences.

The position emphasizes maintaining standards, managing schedules, and ensuring compliance with liquor laws while delivering smooth, upscale events for guests and clients.