Banquet Manager

The Union League of Philadelphia; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Employee meals

401(k) plan with Company Match

Flexible Spending Accounts

Paid Time Off (PTO)

Job summary

The Union League of Philadelphia is seeking a Banquets Manager for Liberty Hill to ensure exceptional service for banquets and private functions. Responsibilities include supervising and training staff, scheduling, and collaborating with other departments. Candidates must have 2 years of leadership in banquet operations and excellent organizational and communication skills. Benefits include health insurance, flexible spending accounts, and a comprehensive bonus package. This is a key role supporting our commitment to outstanding service.

Qualifications

• 2 years of banquet and events leadership experience.
• Ability to communicate and work cross-functionally.
• Must be able to stand for extended periods.
• Open availability for all meal periods including nights, weekends, and holidays.

Responsibilities

• Interview and onboard new staff.
• Provide ongoing training for team members.
• Schedule staff for events and catering needs.
• Ensure high standards for service and presentation.

Skills

Leadership

Organizational skills

Communication

Event logistics

Multitasking

Tools

Microsoft Windows

Outlook 365

Jonas

ADP

Job description

Job Title: Banquets Manager - Liberty Hill

Reports to: Director of Food and Beverage & Banquet Director

Supervises: Banquet captain, banquet servers & bartenders & coffee break attendants. Position also shares supervisory responsibility of banquet beverage supervisor with beverage manager.

Objective: The Banquet Manager is responsible for delivering exceptional food and beverage service to members and guests, ensuring high levels of satisfaction. This role coordinates closely with other departments to ensure the seamless execution of banquets, private, and member functions. Additionally, this role supervises, trains, and develops the banquet team, ensuring adherence to Union League service standards while maintaining a high level of service quality.

Responsibilities

• Interview candidates for open positions and onboard individuals upon hiring
• Constant training and development of all positions within the department.
• Coach, counsel, and document staff when required with collaboration of banquet leadership and human resources
• Weekly scheduling for servers, beverage staff, housemen, and coffee break attendants
• Ensure changes are acknowledged and accommodated then reflected in staffing, set‑up, and service needs
• Continuously work to elevate our product and service standards to maintain our #1 City Club status
• The ability to be visible in the operation, provide recognition, and handle complaints, concerns or special requests from members, clients, and group contacts.
• Communicate directly with group contacts, event managers, culinary leaders, and banquet team to ensure that all details of the function are carried out, ensure quality and timeliness of all food and beverage items.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Proven leadership and team development abilities; capable of inspiring excellence across multiple service areas and event types.
• Exceptional organizational, logistical, and multitasking skills to manage events and operations simultaneously.
• Strong interpersonal and communication skills with the ability to foster collaboration among departments.
• Keen attention to detail and commitment to upholding the highest service and presentation standards.
• Working knowledge of banquet operations and event logistics.
• Thorough understanding of safety, sanitation, and alcohol service compliance.

Requirements

• 2 years of banquet and events leadership experience.
• Ability to communicate and work cross‑functionally within the League as well as members, vendors, and clients.
• Proficient in Microsoft Windows/PC. Ability to learn computer programs such as Outlook 365, Jonas, and ADP.
• Bending and lifting required as well as the ability to stand for extended periods of time.
• Must have open availability for all meal periods including nights, weekends, and holidays; flexible work schedule.
• Liberty Hill has several mandatory work days for banquet staff. 2026 dates listed below:
• Easter Sunday, April 5th – All Staff
• Spring Ball Saturday, April 11th – All Staff
• Mother’s Day, Sunday, May 10th – All Staff
• Independence Day Celebration Wednesday, July 1st – All Staff
• Thanksgiving, Thursday, November 26th – All Staff
• Santa & Grinch Brunch, Sunday, December 20th – All Staff

Benefits and Compensation

• Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package.
• Employee meals
• Energetic, multi-faceted, team‑oriented work atmosphere
• Exposure to a national market
• Opportunities for promotion from within
• Health Insurance
• Vision Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty