Banquet Manager

Socket.dev; Memphis (TN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) with match

Home loan program

Employee discounts

Generous PTO

Job summary

The Indigo Road Hospitality Group in Memphis is seeking a Banquet Manager to lead the day-to-day operations across our restaurant, banquets, and room service, ensuring a flawless guest experience during high-volume events.

You will drive guest satisfaction, mentor and develop staff, manage budgets and P&L with the Restaurant General Manager, and build community relationships with local suppliers. This role offers opportunities for growth within a growing hospitality group.

Qualifications

• 3+ years of experience in a restaurant management role, preferably in an upscale environment.
• Proven track record of success in leading and motivating teams to achieve operational and financial goals.
• Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
• Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
• Passion for hospitality and a commitment to creating memorable guest experiences.
• Ability to work effectively in a fast-paced and dynamic environment.

Responsibilities

• Lead Daily Operations– Oversee all aspects of F&B operations, ensuring a seamless and high-quality guest experience across the restaurant, banquets, and room service.

Skills

Restaurant management

Team leadership

F&B operations

Budgeting

Menu development

Communication

Job description

Banquet Manager

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it’s a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you’ll best take care of our guests. It’s working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer,IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

We are seeking a passionate and experiencedBanquet Managerto join our vibrant team and play a pivotal role in creating unforgettable guest experiences. As an integral part of the leadership team, you will drive excellence in service, operations, and guest satisfaction. This role requires a dynamic leader who thrives in high-volume environments (200-300 covers), has a passion for events and banquets, and understands the nuances ofboth restaurant and hotel food & beverage service.

What we will ask of you:

• Lead Daily Operations– Oversee all aspects of F&B operations, ensuring a seamless and high-quality guest experience across the restaurant, banquets, and room service.
• Mentor & Develop the Team– Cultivate a positive work culture, inspire excellence, and provide ongoing training and growth opportunities for staff.
• Drive Guest Experience– Maintain service standards that exceed expectations, creating memorable moments for every guest.
• Financial & P&L Management– Support the Restaurant General Manager in budgeting, cost control, and achieving revenue goals.
• Community Engagement– Partner with local farmers, vendors, and businesses to source high-quality, sustainable ingredients and build meaningful community relationships.
• Problem-Solving & Communication– Proactively address challenges and maintain clear, effective communication across all teams.

Requirements for Success:

• 3+ years of experience in a restaurant management role, preferably in an upscale environment.
• Proven track record of success in leading and motivating teams to achieve operational and financial goals.
• Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
• Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
• Passion for hospitality and a commitment to creating memorable guest experiences.
• Ability to work effectively in a fast-paced and dynamic environment.

Benefits

• Competitive Pay: Competitive base pay, health benefits, and PTO benefits after 90 days [for full-time employee's].
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.