Banquet Houseperson Supervisor - DoubleTree by Hilton Hotel San Jose

Hilton; San Jose (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Travel perks (Go Hilton)

ESPP – employee stock purchase program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton’s DoubleTree by Hilton Hotel San Jose seeks a Banquet Houseperson Supervisor to lead setup and service for all banquet events, delivering memorable guest experiences with warmth and efficiency.

The ideal candidate brings banquet or hospitality experience, strong leadership, and a passion for teamwork in a fast-paced hotel environment. Availability includes mornings, evenings, overnights, weekends, and holidays.

Qualifications

• Banquet or hospitality experience; supervisory/leadership preferred (or prior supervisory exposure).
• Flexible schedule including mornings, evenings, overnights, weekends and holidays.
• Strong English communication with guests, team members and management.
• Ability to lead, motivate and support banquet team and ensure setups are correct.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Strong problem-solving and calmness under pressure addressing operations.
• Genuine passion for hospitality, teamwork and guest experiences.

Responsibilities

• Delight guests with upbeat, friendly interactions and proactively enhance their experience.
• Oversee flawless event setup by supervising Houseperson team to meet banquet specs.
• Maintain spotless event spaces through cleaning tasks and proper upkeep.
• Support event operations by planning, organizing and executing banquet functions for smooth delivery.
• Collaborate in department meetings to ensure team alignment for banquet operations.

Skills

Banquet experience

BEOs familiarity

Leadership

English communication

Organizational skills

Problem solving

Hospitality mindset

Job description

Job Description

The team at the DoubleTree by Hilton Hotel San Jose is currently seeking their next Banquet Houseperson Supervisor to join the team!

The Ideal Candidate Will Possess

• Previous Banquet or Hospitality experience, with familiarity in banquet setups and the ability to read and interpret Banquet Event Orders (BEOs); supervisory or leadership experience preferred.
• Availability to work a flexible schedule, including mornings, evenings, overnight, weekends, and holidays.
• Strong English communication skills with guests, team members, and management.
• The ability to lead, motivate, and support the banquet team while ensuring event spaces are properly set up, maintained, and serviced.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks in a fast‑paced environment.
• Strong problem‑solving skills and the ability to remain calm under pressure while addressing operational needs.
• A genuine passion for hospitality, teamwork, and delivering exceptional guest experiences.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Houseperson Supervisor, you’re not just overseeing the setup and cleanup of all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Oversee a flawless event setup: Supervise and assist Houseperson team in setting up and breaking down banquet spaces, ensuring all event specifications are met
• Maintain spotless event spaces: Lead and assist in cleaning tasks, including dusting, vacuuming, mopping, sweeping, shampooing carpets, washing windows, waxing floors, and disposing of trash
• Support event operations: Help plan, organize, and execute banquet functions to ensure smooth and efficient event delivery
• Collaborate for success: Lead and/or participate in department meetings to ensure the team is aligned and well‑prepared for banquet operations

Qualifications

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.