Assistant Housekeeping Manager - Signia by Hilton San Jose

Signia by Hilton San Jose; San Jose (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Signia by Hilton San Jose is seeking an Assistant Housekeeping Manager to lead daily housekeeping operations and uphold high guest service standards in our downtown hotel.

You will support room readiness, manage inventory, and collaborate with Engineering to ensure timely maintenance. This role suits someone with at least 6 months in housekeeping and a passion for hospitality.

Join us to deliver exceptional experiences and grow within Hilton's renowned culture.

Qualifications

• Minimum 6 months of housekeeping experience.
• Flexibility to work evenings, weekends, and holidays.
• Strong English communication skills, in person and over the phone.
• Supervisory experience in hotel housekeeping or commercial laundry preferred.
• Passion for hospitality and guest service.

Responsibilities

• Support daily housekeeping operations across guest rooms, public spaces, restrooms, offices, and meeting areas.
• Manage room readiness: assign, inspect, verify status, and report updates.
• Monitor inventory: maintain linens and housekeeping supplies; keep carts stocked.
• Track payroll, manage work schedules, and oversee the lost and found program.
• Coordinate maintenance needs with Engineering and Property Operations.
• Inspire and develop the team through coaching and positive leadership.

Skills

Housekeeping

Supervisory experience

English communication

Flexibility

Hospitality mindset

Job description

Job Description

Signia by Hilton San Jose is seeking an Assistant Housekeeping Manager to join the housekeeping team!

The Ideal Candidate Will Possess

• A minimum of 6 months of housekeeping experience.
• Flexibility to work evenings, weekends, and holidays.
• Strong English communication skills, both in person and over the phone, with professional phone etiquette.
• Previous supervisory experience in hotel housekeeping or commercial laundry is preferred.
• A passion for hospitality and a commitment to delivering exceptional guest service.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Housekeeping Manager, you’re not just helping oversee daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Support daily housekeeping operations: Assist in managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Manage room readiness: Assign and inspect rooms, verify status, and report updates to ensure timely availability
• Monitor inventory: Maintain stock levels for linens and housekeeping supplies, ensuring carts and storage areas are properly stocked
• Support operational efficiency: Track payroll reports, manage work schedules, and oversee the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to facilitate timely repairs and upkeep of guest rooms and public spaces
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.