Banquet Houseperson (PM)| On-Call

Omni Hotels and Resorts; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals who thrive in a fast-paced environment. This role involves setting up and maintaining meeting spaces for events, ensuring that all areas meet guest expectations and company standards. The ideal candidate will possess strong organizational skills, a commitment to customer service, and the ability to work collaboratively with team members. Join a dynamic team that values respect and empowerment, and be part of a culture that celebrates exceptional service in a luxurious setting. If you are passionate about hospitality and eager to contribute to a memorable guest experience, this opportunity is perfect for you.

Qualifications

• Ability to work well with co-workers and prioritize tasks.
• Experience in customer service, preferably in hotel or banquet settings.

Responsibilities

• Set up and maintain meeting rooms according to standards.
• Assist other departments to ensure excellent service to guests.

Skills

Customer Service

Organizational Skills

Decision Making

Stress Management

Education

High School Diploma

Job description

Location

Houston Hotel

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.

The Omni Houston Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Job Description

To ensure the function room is set according to guest expectation and Omni standards. This position will set up, breakdown, and clean all space associated with banquets and conventions.

Responsibilities

1. Set up, stock, and maintain meeting rooms
2. Refresh meeting rooms during meals and coffee breaks
3. Complete final breakdown of meeting room
4. Clean and return equipment to proper location
5. Must be able to follow instructions on the Banquet Event Order
6. Assist other departments when needed to ensure optimum service to guests

Qualifications

1. Ability to work cohesively with co-workers both within and outside of your department.
2. Ability to think clearly, quickly and make concise decisions.
3. Ability to prioritize, organize and follow up in a fast paced environment.
4. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
5. Previous customer service experience required; hotel & banquet experience is preferred.
6. Must be able to execute assigned room sets after period of training.
7. Must be able to stand and walk for an extended period of time or for an entire shift. Frequent bending, squatting, kneeling and reaching overhead.
8. Must be able to lift and carry objects weighing up to 50 lbs. Must be able to push, pull, and place objects weighing up to 100lbs without assistance.
9. Must be able to work flexible shifts including nights, weekends, and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.