Banquet Houseperson

Topnotch Resort; Stowe (VT); On-site; USD 25,000 - 30,000; Full time

Job summary

Topnotch Resort in Vermont is seeking a Banquet Houseperson to support the banquet team and ensure exceptional guest service during events. This role requires setting up, sanitation, and careful handling of equipment as directed by the Banquet Captain.

You will work closely with event staff, read BEOs, assist guests, and help maintain safety and cleanliness. Prior hotel banquet experience is preferred; AV equipment familiarity is a plus.

Qualifications

• Prefer previous hotel banquet or related service experience.

Responsibilities

• Maintain sanitation levels of banquet space.
• Set up function space according to Banquet Events Orders (BEO).
• Procure equipment as directed by captains, equipment requisition sheet or BEO.
• Assist guests and respond to requests as needed.
• Complete opening and closing duties and ensure space is clean and properly set.
• Attend departmental meetings and comply with hotel standards of service.

Skills

Guest service

Attention to detail

Teamwork

Tools

AV equipment

Job description

Seamlessly blending alpine style with the luxury amenities of a world-class resort, we offer rustic elegance in a pristine natural setting. All of it infused with a delightful “cosmopolitan-ality” that has become a signature of our resort. Breakfast, Lunch and Dinner in The Roost feature organic grown ingredients wherever possible. Get lost in the moment at our full-service SPA, or take a moment for Tennis or Pickleball at our Tennis Academy, ranked one of the top ten Tennis Resorts in the U.S.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
Join our vibrant Food & Beverage team and contribute significantly to enhancing our hotel's events, restaurant and outlet services. As a Banquet Houseperson, you will be instrumental in the Banquet team's success, offering exceptional guest service with a warm and inviting first impression. We prioritize friendly, courteous, and professional interactions to ensure our guests depart with unforgettable event experiences.

Description

Position Summary:

Ensure proper set-up, preparation, and sanitation of banquet space as directed by the Banquet Captain.

Essential Functions and Responsibilities:

• Maintain required sanitation levels of banquet space.
• Read, interpret and set up function space according to Banquet Events Orders (BEO).
• Read, interpret and procure equipment needed in daily operation as set forth by captains, equipment requisition sheet or BEO.
• Assist guest in any requests as needed, finds answers if unknown.
• Complete all opening and closing duties as set forth by manager such as, removing equipment from function space, checking cleanliness of function and service space, making sure all function space is properly set, including linen.
• Must attend departmental meetings, comply with all corporate and unit level systems and control measures and must adhere to all hotel standards of service and conduct.
• Must have knowledge of equipment in department, including AV equipment and set up, be personable to all guests at all times and be hygienically acceptable at all times.
• Support and participate in recycling program.
• Perform additional duties as assigned by the Banquet Manager/Supervisor.
• Support the Topnotch Resort environmental commitments by having the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry.
• Watch for safety hazards and report them immediately to Department Supervisor.
• The Banquet House person is responsible for the proper logistics of all function space. It is the responsibility of the house person to see that all equipment is available and in place for all service personnel upon their arrival. The House person is responsible for the sanitation and maintenance of all areas deemed banquet space and for expeditious movement of food from the kitchen to the service area, as well as, dissembling used equipment.
• Pay rate for this position is $20/hr

Qualifications Required:

Prefer previous hotel banquet or other related service experience.

PHYSICAL REQUIREMENTS

• Physical demands: While performing the duties of this job, the employee is required to walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.