Banquet Houseperson

Westdrift Manhattan Beach, Autograph Collection; Manhattan Beach (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Marriott discounted room rates at all—

Associate meals provided

Uniforms provided

Job summary

Westdrift Manhattan Beach, Autograph Collection, seeks dedicated banquet staff to support event setups, maintain cleanliness, and provide guest-focused service. You will set up meeting rooms to guest specifications, transport equipment, and assist with cleanup and resets between functions.

The role requires basic knowledge of food and beverage, good etiquette, and basic English for guest inquiries. Physical tasks include moving tables, chairs, and other items as needed.

Qualifications

• Basic knowledge of food and beverage preparations and service standards.
• Understanding of guest relations and etiquette.
• Basic English to understand inquiries.

Responsibilities

• Keep storage rooms maintained and organized.
• Maintain back hall: breakdown dirty dishes and bring to dish room.
• Pickup linen and put away.
• Set up all meeting rooms to guest specifications, including moving tables, chairs, and equipment.
• Break down meeting rooms after events and return items to storage.
• Maintain cleaning schedule for meeting rooms and ballrooms to stay presentable.
• Stock meeting rooms with clean glasses and fresh water.
• Communicate with supervisor about shift work and needs.
• Perform general cleaning tasks with standard hotel products to meet health standards.
• Assist with other duties as requested by supervisor/manager and help other banquet personnel as needed.

Skills

Food & beverage knowledge

Service standards

Guest relations & etiquette

English language (basic)

Tools

Table settings & service ware

Job description

About Us

Picturesquely located in one of the most desirable areas in Southern California, The Westdrift Autograph Collection of Hotels fuses classic sophistication and contemporary chic. Located just steps from the city's distinctive boutiques, restaurants and beach activities. The Westdrift Autograph Collection of Hotels offers advanced service in a most unique setting.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Job Duties:

Keeping storage rooms maintained and organized.

Maintaining back hall: breakdown dirty dishes and bring to dish room.

Pickup linen and put away.

Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

Supply and replenish meeting rooms with clean glasses and fresh water.

Communicate with supervisor throughout shift to be aware of the work.

Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.

Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Perform any related duties as requested by supervisor/manager.

Assists other Banquet Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and breaks down.

Benefits:

• Marriott discounted room rates at all Marriott properties around the world
• Associate meals provided
• Uniforms provided

Schedule:

• AM/PM Shift Availability
• Weekends and Holidays required

EOE/M/F/D/V

Source: Hospitality Online