Banquet Houseperson

Highgate; Denver (CO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Travel discounts at our hotels

Medical, Dental and Vision benefits

Paid sick leave under Colorado law

Paid time off plans for associates

401(k) program for eligible associates

Job summary

Highgate Hotels in Denver is seeking a House Attendant to support banqueting teams, setting up, breaking down and servicing meeting rooms and public banquet areas according to Joule standards. You will work closely with event teams to ensure guest satisfaction, handle room setup details, assist with load in/out, and maintain clean, well-presented spaces.

This hourly, on-site role offers competitive benefits for full-time associates.

Qualifications

• Good verbal and written communication skills.
• Detail oriented with impeccable service and presentation standards.
• Must pass an MVR to drive Banquet’s van.
• Must be able to lift and move objects upwards of 50lbs.
• Ability to multi-task, and handle stressful situation in a calm and professional manner.
• Excellent customer service and communication skills to work with tenants.
• Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests.

Responsibilities

• Maintain established cleaning schedules of meeting rooms, back of house and front of house spaces
• Supply and replenish meeting rooms with fresh table cloth, clean glasses, bottles of water, etc.
• Set up and breakdown meeting rooms according to function sheet, including carrying tables and chairs
• Read and visually verify information in a variety of formats
• Look after all banquet equipment, which includes identifying and reporting damaged items
• Helps guide and monitor outside vendors during load in and load out
• Occasionally drive Banquet van to and from offsite event spaces
• Perform other reasonable job duties as requested by supervisor

Skills

Verbal and written communication

Detail oriented

MVR driving

Lift 50 lbs

Multitask under pressure

Customer service

Professionalism and integrity

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Overview

The House Attendant is the main support to the Banqueting Teams and helps them reaching common goals and above all our guests satisfaction. You will set up, break down, and service all meeting rooms, event space and banquet public areas according to Joule standards, and specific requests,

Benefits

• In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.

always looking to enhance our guests' experience.

Responsibilities

• Maintain established cleaning schedules of meeting rooms, back of house and front of house spaces
• Supply and replenish meeting rooms with fresh table cloth, clean glasses, bottles of water, etc.
• Set up and breakdown meeting rooms according to function sheet, including carrying tables and chairs
• Read and visually verify information in a variety of formats
• Look after all banquet equipment, which includes identifying and reporting damaged items
• Helps guide and monitor outside vendors during load in and load out
• Occasionally drive Banquet van to and from offsite event spaces
• Perform other reasonable job duties as requested by supervisor

Qualifications

• Good verbal and written communication skills
• Exceptionally detail oriented with impeccable service and presentation standards
• Must be able to pass an MVR to drive Banquet’s van
• Must be able to lift and move objects upwards of 50lbs
• Ability to multi-task, and handle stressful situation in a calm and professional manner
• Must have excellent customer service and communication skills to work with tenants
• Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests