Banquet Housemen - Hilton Tucson El Conquistador

Hirebridge; Oro Valley (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Banquet Coordinator to assist in overseeing banquet staff and ensuring exceptional guest experiences. This role involves training staff, coordinating event details, and ensuring all service procedures are followed meticulously. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a passion for hospitality. Join a dynamic team where your contributions will directly impact guest satisfaction and event success, making every occasion memorable.

Qualifications

• Experience in a banquet or catering environment is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Assist in training banquet staff for proper service procedures.
• Coordinate banquet functions ensuring guest satisfaction.
• Respond promptly to guest requests and follow up for satisfaction.

Skills

Customer Service

Team Coordination

Training Skills

Communication

Education

High School Diploma

Hospitality Management Degree

Job description

Scope:

Assists the Banquet Manager in overseeing banquet staff and coordinating banquet functions to ensure complete guest satisfaction.

Primary Responsibilities:

1. Assists in training banquet staff in proper set-up, serving, and clean-up procedures.
2. Conducts pre-shift meetings with banquet staff to review specific needs of each group, including service procedures, set-up, menus, order of service, and special requests.
3. May assist in scheduling and assigning duties to banquet staff.
4. Ensures all setup and closing duties are completed as assigned; performs setup and closing duties as needed.
5. Coordinates the timing of each course to match the dining pace; assists in plating meals; performs all banquet server duties as needed.
6. Responds promptly to guest requests in a friendly manner and follows up to ensure satisfaction.
7. Maintains a professional appearance and demeanor at all times.
8. Adheres to company policies and procedures.