Banquet Houseman - PT

Paycom Online- ATS; Welcome (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Banquet Houseman to join its Food and Beverage team. This role is crucial for ensuring exceptional guest experiences through meticulous planning and execution of banquet functions. The ideal candidate will be a team player with strong communication skills and a commitment to service excellence. You'll be responsible for setting up events, maintaining equipment, and ensuring cleanliness in banquet areas, all while fostering a positive atmosphere for guests and team members alike. If you're passionate about hospitality and eager to make a difference, this opportunity is for you.

Qualifications

• Must be at least 21 years of age.
• 1+ years experience as a busser in fine dining or upscale catering.

Responsibilities

• Provide exceptional guest service while maintaining a positive attitude.
• Set-up catering and banquet functions timely, ensuring all requirements are met.
• Maintain cleanliness of banquet rooms and surrounding areas.

Skills

Strong listening and communication skills

Problem-solving and critical thinking

Ability to work independently

Timeliness and efficiency

Teamwork and collaboration

Exceptional service skills

Engagement and motivation

Relationship building

Accountability and fairness

Job description

Job Details

Salary Range: $16.50 - $16.50 Hourly

Job Shift: Any

Description

Banquet Houseman
Department: Food and Beverage | Reports To: Banquet Manager
Status: Non-Exempt
Position Summary
As a Team Member of the Food and Beverage team, the Banquet Houseman is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Banquet Houseman is responsible for the overall direction of the Banquet team, including planning, timing, organizing, execution, and evaluation of all banquet functions.

Position Functions

Essential Functions

1. Provide exceptional Guest service while maintaining a positive attitude.
2. Responsible for set-up of all catering and banquet functions in a timely manner, including fixtures, accessories, glassware, tableware, and other supplies.
3. Inspect each function room prior to and during breaks to ensure that all requirements reflected on the daily worksheets are met.
4. Ensure meeting rooms and function areas are properly set, and all necessary equipment is in place.
5. Conduct regular equipment inventory and maintain all related equipment.
6. Continuously strive for Exceptional Guest Service – including cooperating with Guests and others for last-minute changes and additions to events.
7. Ensure cleanliness of banquet rooms and surrounding areas.
8. Retrieve clean linens and skirting to stock and maintain inventory levels in storage areas.
9. Assist Guests with the movement of equipment, materials, or boxes.
10. Responsible for periodically refreshing rooms according to written instructions.
11. Communicate to management any equipment deficiency or areas of concern that require immediate attention.
12. Other duties as assigned.

Skills

• Strong listening and communication skills.
• Problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrate a flock mentality, focused on teamwork and collaboration with others.
• Provide exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stay engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Build lasting relationships by demonstrating honesty, integrity, and effective communication.
• Driven to exceed expectations while remaining accountable and fair.

Qualifications

Minimum requirements:

• Must be at least 21 years of age.
• 1+ years experience as a busser in a full-service, fine dining restaurant or upscale catering operations.

Disclaimer: This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.