Banquet Houseman

HEI Hotels & Resorts; Cleveland (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality team at a premier hotel in downtown Cleveland, responsible for event set-up and ensuring a positive guest experience. Ideal candidates will possess strong communication skills and the ability to handle physical tasks. HEI Hotels & Resorts values diversity and encourages all qualified candidates to apply.

Benefits

Medical and Dental programs

Vision insurance

401(k) Savings Plan with matching funds

Vacation, Sick and Holiday programs

Pet insurance

Qualifications

• Ability to lift and move multiple tables and chairs weighing up to 100 lbs.
• Knowledge of various types of equipment used in meeting rooms.
• Effective communication skills with different audiences.

Responsibilities

• Set up meeting rooms according to guest specifications.
• Maintain cleanliness of banquet areas and meeting rooms.
• Communicate with supervisors to stay aware of work requirements.

Skills

Effective verbal and written communication skills

Ability to lift and move heavy objects

Knowledge of equipment and set up styles

Job description

life insurance, vision insurance, 401(k)

About Us

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!

About Us

Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Responsible for the professional set-up to event order for all group events in the conference levels. Responsible for the cleanliness of all banquet areas and meeting rooms. Assists Banquet Management in the preparing for banquet guests and ensure positive guest experience.

Essential Duties and Responsibilities

• Communicate with supervisor throughout shift to be aware of the work.

• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms.

• Supply and replenish meeting rooms with clean glasses and fresh water.

• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.

• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.).

• Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room with or without reasonable accommodation.

• This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down with or without reasonable accommodation.

• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs. with or without reasonable accommodation.

• Ability to stand for long periods of time with or without reasonable accommodation.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $13.70 - $13.70 HourlyTipped/Service Charge Eligible? YesDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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