Banquet House Attendant - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 45,000 - 57,000; Full time

Job summary

Embark on a rewarding career as a Banquet House Attendant at the Embassy Suites by Hilton Chicago Downtown Magnificent Mile. You'll be responsible for creating exceptional guest experiences through exemplary service and attention to detail, while working in a dynamic and inclusive environment. Join Hilton, the leader in hospitality, and grow your career while enjoying outstanding benefits, including medical coverage and a generous paid time off policy.

Benefits

Access to DailyPay

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education access

401K plan with company match

Employee stock purchase program

Career growth and development opportunities

Qualifications

• Ability to work flexible shifts including weekends and holidays.
• Passion for delivering exceptional guest experiences.
• Demonstration of hospitality, integrity, and leadership values.

Responsibilities

• Set and clean banquet facilities for events.
• Ensure cleanliness and organization of service areas.
• Communicate effectively with team members.

Skills

Teamwork

Customer Focus

Job description

Job Description - Banquet House Attendant - Embassy Suites by Hilton Chicago Downtown Magnificent Mile (HOT0BNXC)

Job Description

Banquet House Attendant - Embassy Suites by Hilton Chicago Downtown Magnificent Mile (

Job Number:

HOT0BNXC )

Work Locations

Work Locations

: Embassy Suites by Hilton Chicago Downtown Magnificent Mile 511 Columbus Drive Chicago 60611

The iconicEmbassy Suites by Hilton Chicago Downtown Magnificent Mile is seeking a Banquet House Attendant to join their food and beverage team ! This 455-suite property features views of downtown Chicago/Lake Michigan and is just two blocks from the Magnificent Mile and a mile from the Theater District. We’re 12-minute walk from entertainment, restaurants, and boat cruises at Navy Pier, and 8 minutes from the Chicago Riverwalk!

Shift Pattern:candidates should be available to workAM/PM/Overnight shifts as needed, any day of the week/weekends/holidays as needed

Pay Rate:$23.90 per hour

The Benefits– Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?
As a Banquet House Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Participate in the placement, service, maintenance, and breakdown of physical sets in the Ballroom and associated areas in conformance with Hilton standards
• Physically place equipment and other items in set up of equipment / e nsure placement of all decorations for the assigned function areas.
• Ensure service areas (meeting levels, including carpets, meeting rooms, back hallway) and storage areas (prop room) are clean/organized, maintained in proper working order; deep cleaning all meeting rooms as assigned.
• Monitor all policies and procedures during set-up, service and break down functions as assignedto ensure safety in accordance with Federal, State and company policies.
• Communicate with Managers, Directors, and fellow team members to deliver all specifications of function.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Assist other departments as and when need arises.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!