Banquet Guest Experience Specialist - Flexible Hours

Ontario Trillium Foundation; St. Louis (MO); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Growth opportunities

Team-oriented environment

Employee discounts

Job summary

Ontario Trillium Foundation is seeking a Banquet Server to deliver exceptional hospitality at events. You’ll greet guests, recommend menu items, and collaborate with a fast-paced team to ensure a memorable dining experience.

This role emphasizes guest-centric service, clear communication, and friendly, proactive engagement to enhance guest satisfaction. You’ll work in a team-oriented environment with flexible scheduling and opportunities for growth within the company.

Qualifications

• Friendly and outgoing personality.
• Excellent communication skills for guest and team interactions.
• Ability to multi-task in a busy environment.
• Strong problem-solving skills to handle guest concerns effectively.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Provide exceptional service by making thoughtful food and drink recommendations to guests.
• Answer menu and service-related questions with a friendly, knowledgeable attitude.
• Check-in with guests regularly to ensure satisfaction and anticipate their needs.
• Handle guest concerns professionally, informing a manager and ensuring issues are resolved.
• Ensure that each guest receives fast, friendly, and accurate service.

Skills

Friendly and outgoing personality

Excellent communication skills

Multi-tasking

Problem-solving skills

Flexibility with nights weekends and-h

Job description

Ontario Trillium Foundation is seeking a Banquet Server to deliver exceptional hospitality at events. You’ll greet guests, recommend menu items, and collaborate with a fast-paced team to ensure a memorable dining experience.

This role emphasizes guest-centric service, clear communication, and friendly, proactive engagement to enhance guest satisfaction. You’ll work in a team-oriented environment with flexible scheduling and opportunities for growth within the company.