Banquet Captain | Part-Time | Mystic Aquarium

Oak View Group; Mystic (CT); On-site; USD 60,000 - 80,000; Part time

Job summary

Join an innovative team at a leading venue management company as a Banquet Captain! In this role, you'll coordinate and oversee banquet functions, ensuring every detail is perfect for guest satisfaction. Your responsibilities will include managing staff, conducting pre-event meetings, and ensuring all equipment is handled with care. This is an exciting opportunity to work in a dynamic environment where diversity is celebrated and inclusivity drives innovation. If you're passionate about hospitality and ready to make a difference, this could be the perfect fit for you!

Benefits

401(k) Savings Plan

401(k) Matching

Qualifications

• High school diploma or GED; related experience preferred.
• Ability to read and speak English for effective communication.

Responsibilities

• Coordinate and oversee banquet functions to ensure guest satisfaction.
• Conduct pre-banquet meetings and manage staff assignments.
• Ensure proper handling and storage of banquet equipment.

Skills

Guest Satisfaction

Communication Skills

Event Coordination

Attention to Detail

Education

High School Diploma or GED

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.

This role pays an hourly wage of $30.00 and is tip eligible.

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until June 6, 2025.

Responsibilities

• Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
• Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
• Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
• Regularly reviews banquet schedule for changes, calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Qualifications

• High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Must meet state age requirements for handling alcoholic beverages.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.