Banquet Captain @ KIVA

BlueStar Resort & Golf; Peoria (AZ); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical, dental and life insurance

Paid Time Off (PTO)

7 paid holidays annually

Paid Sick Leave (PT)

Job summary

BlueStar Resort & Golf seeks a Part Time Banquet Captain to organize banquet staff and partner with Catering & Sales. Reports to the Banquet Manager. Roles include supervising team, upholding service standards, and supporting events with coordination.

The position requires a High School diploma, 1–3 years' experience, Food Handlers Card, TIPS, and MS Office proficiency. Flexible schedule incl. nights/weekends; full-time benefits are available for eligible staff.

Qualifications

• High School diploma or equivalent preferred.
• One to three years' related experience preferred.
• Must meet state and federal minimum age for serving alcohol.
• Current Food Handlers Card and TIPS Certification.
• Computer literate with Microsoft Office and Excel.
• Strong written and verbal communication skills.
• Able to work evenings and weekends with flexibility.

Responsibilities

• Coordinate daily activities of banquet staff under supervision.
• Collaborate with Catering & Sales Manager and F&B Manager.
• Maintain high standards of food service meeting guest expectations.
• Supervise staff and coach to develop team members.
• Assist in hiring process and staff communication.
• Attend events and manage banquet operations and safety.
• Assist in monthly inventories and other duties as assigned.

Skills

Written and verbal communication

Customer service focus

Attention to detail

Ability to work under pressure

Team leadership

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Trilogy® at Vistancia®: Kiva & Mita Clubs

Trilogy at Vistancia is comprised of three feature club experiences, the golf club, the original community centerpiece, Kiva Club, and the recently introduced Mita Club. The golf course, the feature restaurant, V's Taproom, the full-service Alvea Spa, and the events & weddings venue are all available to the public.

Employment Status

Part Time

Pay Range

$18 per hour + tips

Dept.

Trilogy at Vistancia - Kiva Club

Trilogy® at Vistancia®: Kiva & Mita Clubs

Trilogy at Vistancia is comprised of three feature club experiences, the golf club, the original community centerpiece, Kiva Club, and the recently introduced Mita Club. The golf course, the feature restaurant, V's Taproom, the full-service Alvea Spa, and the events & weddings venue are all available to the public.

Where:

Peoria, 40 minutes west of Scottsdale & Northwest of downtown Phoenix, Arizona

Pay:

$18 per hour + tips

Benefits

• New hourly full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following 60 days of full-time employment.
• Full-Time team members are eligible to accrue Paid Time Off(“PTO”) in accordance with the Company policy at a rate of 120 hours per year.
• Full-Time team members are eligible for 7 paid holidays annually.
• Part-Time team members are eligible to accrue Paid Sick Leave in accordance with state guidelines.
• All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

Position Overview

The Food & Beverage (F&B) Banquet Captain organizes and directs the daily activities of the banquet staff, and works in partnership with the Catering & Sales Manager and the Assistant Food & Beverage Manager. This position reports to the Banquet Manager or the Assistant Food & Beverage Manager or the Food & Beverage Manager/Director.

Key Responsibilities

• Communicate the core values and mission of BlueStar Resort & Golf (BSRG) to support the achievement of company goals.
• Ensure a consistent set of superior standards of food service and quality are meeting or exceeding employee and guest expectations.
• Collaborate with the Assistant F&B Manager to initiate a meeting with all staff to develop a common vision, discuss current needs, and plan for future F&B functions.
• Supervise banquet staff in accordance with BSRG policies and procedures; act as a coach to train and develop team members within the banquet staff; perform activities of workers as needed.
• Support hiring process as requested.
• Maintain effective communication between the banquet team members regarding banquet operations, safety, and employee concerns. Lead by example and model motivation to inspire all team members.
• Recognize and celebrate team member's success and maintain a sense of humor.
• Attend events and manage banquet staff; assist Food & Beverage managers.
• Assist in monthly inventories, when applicable.
• Other duties and responsibilities may be assigned.

Personal Attributes

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

Minimum Requirements / Qualifications / Skills

• High School diploma or equivalent preferred.
• One to three years' related experience preferred.
• Must meet the state and federal minimum age requirement for serving alcohol.
• Current Food Handlers Card and TIPS® Certification (Training for Intervention Procedures).
• Computer literate with working knowledge of Microsoft Office, including Excel.
• Ability to understand and implement BSRG dining standards.
• Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members and guests.
• Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
• Must demonstrate initiative and make independent decisions, based on sound judgment.
• Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends, and may require minimal travel.
• Valid driver's license is required.

Work Environment

This position typically operates in an indoor restaurant setting, but an employee may also be required to work on a patio or for an outdoor event, with exposure to outdoor weather conditions and occasionally native wildlife. The noise level in the work environment can be loud. Outdoor environments may require walking on variable terrain while carrying items and navigating typical event obstacles, including, but not limited to, groups of people, table set ups and decorations, plants and the natural landscape.

Physical Demands

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, speak, and hear. This position is very active and requires standing and walking for most of a work shift. The position requires the ability to lift, balance and carry, bend, reach, and serve from trays weighing up to 20 pounds. Frequent hand washing is required. The employee must be able to see restaurant menus, take customer orders, review customer bills, and navigate busy work areas. The employee must also speak clearly and understand the speech of another person, sometimes in a noisy atmosphere.

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER