Banquet Captain - Guest-Experience Leader (Flexible Hours)

Hotel Equities; Kansas City (MO); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Life Insurance

Flexible Spending Account (FSA)

Paid Parental Leave

Exclusive Discounts (Shopping, Travel,

Employee Referral Program

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, seeks a dependable Banquet Captain to join our team at our Kansas City properties.

You will lead service for events, collaborate with culinary and banquet teams, ensure guest satisfaction, and uphold safety and service standards in a fast-paced environment. We offer comprehensive benefits and growth opportunities in a supportive culture.

Qualifications

• High school diploma or equivalent preferred for supervisory roles.
• Experience in food and beverage or hospitality preferred; varies by position.
• Knowledge of food safety and sanitation practices.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverage products according to established standards.
• Maintain clean, organized, and sanitary work and service areas.
• Follow food safety, sanitation, and responsible service requirements.
• Monitor supplies and communicate inventory or replenishment needs.
• Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
• Respond appropriately to guest concerns and seek management assistance when needed.
• Work collaboratively with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, point-of-sale, and company procedures when applicable.
• Support special events, banquets, and other operational needs as assigned.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Food safety

Sanitation practices

Flexible hours

Fast-paced environment

Education

High school diploma

Tools

POS systems

Inventory systems

PMS

Microsoft Office

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, seeks a dependable Banquet Captain to join our team at our Kansas City properties.

You will lead service for events, collaborate with culinary and banquet teams, ensure guest satisfaction, and uphold safety and service standards in a fast-paced environment. We offer comprehensive benefits and growth opportunities in a supportive culture.