Banquet Captain- FT

Seelbach Hilton; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Banquet Supervisor to assist in training and managing banquet staff. This role is crucial for ensuring that all banquet activities run smoothly and meet high standards of service. The ideal candidate will have a passion for customer service and event management, with strong communication skills to coordinate effectively with various teams. Join a dynamic environment where your contributions will help create memorable experiences for guests and foster repeat business. If you thrive in a fast-paced setting and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Experience in training banquet staff and event management.
• Strong communication skills for effective coordination.

Responsibilities

• Assist in training banquet staff on service techniques and etiquette.
• Supervise the set-up of function rooms and ensure cleanliness.

Skills

Training and directing staff

Customer service

Event management

Communication skills

Education

High School Diploma

Hospitality Management Degree

Job description

Assists Banquet Manager in the training and directing of the banquet staff, in servicing all banquet activities in order to ensure a successful function and repeat business.

Essential Functions:

Assist in the training of the banquet staff to include illustrating the proper techniques and etiquette for American, French, buffet and parade types of service. Monitor staff performance.

Supervise the set-up of function rooms to include placement of linens, silver, china, and glassware according to the event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.

Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.