Banquet Captain F&B Supervisor

Renaissance Hotel - Cincinnati; Cincinnati, Christiansted (OH, United States Virgin Islands); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Hotel Banquet Supervisor to oversee restaurant and bar operations. This role is crucial in ensuring high-quality service during large receptions and events, acting as a bridge between the kitchen and service staff. The ideal candidate will possess strong communication skills, extensive food service knowledge, and the ability to manage a team effectively. This position offers the opportunity to start with an hourly wage, with potential for a salary after three months. Join this vibrant team and contribute to creating memorable experiences for guests!

Qualifications

• Extensive knowledge of food preparation and service is essential.
• Ability to handle heavy objects and prolonged standing.

Responsibilities

• Coordinate food service quality between cooking and floor staff.
• Resolve guests’ concerns and maintain detailed reports for management.
• Manage food materials, inventory, and operating supplies.

Skills

Food Preparation

Customer Service

Communication

Problem-Solving

Delegation

Job description

About the Job:

Hotel Banquet Supervisor/Captain or Bar/Restaurant Supervisor

Position Description:

This role involves restaurant/bar work in hotels and independently managing the entire restaurant staff to ensure the high-quality execution of large receptions and events involving food service. The supervisor also acts as a liaison between the FOH service staff and the kitchen staff and assists in management operations. The position starts with an hourly wage, with the possibility of a salary after 3 months.

Essential Duties and Responsibilities in Management:

1. Coordinate the quality of food service between cooking staff and floor staff.
2. Slice, garnish, and prepare decorative arrangements.
3. Enforce all employer rules and food service regulations.
4. Adhere to all health and safety regulations.
5. Review seating diagrams for acceptability and accuracy.
6. Delegate duties to team members for each event.
7. Help validate customers’ IDs and monitor beverage consumption to address severe intoxication.
8. Resolve guests’ concerns, inquiries, and complaints.
9. Maintain detailed reports for management and develop accurate bills for service.
10. Enforce an atmosphere of culture and refinement.
11. Monitor food service to limit wastage or contamination.
12. Manage transfers and stock inventory.
13. Manage food materials, inventory, and operating supplies.
14. Inspect the uniforms of all floor staff prior to events to ensure propriety.
15. Adhere to and enforce standards for hygiene and grooming.
16. Maintain cleanliness of the banquet floor, kitchen, and storage areas.
17. Work as a bartender or server when necessary.

Required Knowledge, Skills, and Abilities:

1. Demonstrate friendliness, courtesy, and respect, especially when serving others.
2. Communicate effectively, both verbally and in writing.
3. Possess extensive knowledge of food preparation and service.
4. Have the stamina to handle heavy objects, prolonged standing, and other moderately strenuous activities.
5. Demonstrate problem-solving and delegation skills.